Overview

We are currently hiring 24 Customer Service Representatives! You will be responsible for answering calls in a contact center environment.
Job Description
Inbound contact center role that requires sitting and taking calls for the entire shift, with structured breaks.
Will handle routine account related transactions while delivering a great client experience.
Desired Skills/Requirements
Works in a fast paced environment that requires accuracy, use of logic skills while multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner
May be required to provide professional written responses using proper spelling and grammar.
Requires knowledge of multiple Bank products
Involves referring customers to the appropriate line of business for products not supported, through a variety of communications channels.
Pay Rate: $17.50/hour
Schedule: NEED TO HAVE OPEN AVAILABILITY
6:00AM – 8:00PM OPEN AVAILABILITY NEEDED, 40 HOURS A WEEK.
Location: Rio Rancho, NM
Contract-hire: 06/24/2019 to 06/23/2020 with intentions to hire on permanently


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