This position is responsible for determining client eligibility for the income Eligible Day Care Program. Work involves reviewing applications, interviewing applicants and computing income criteria in accordance with Federal, State and local regulations and policies governing day care assistance programs. The employee reports directly to and works under general supervision of a higher level employee.
Public contact work is defined as responsibilities having substantial face-to-face or phone communication with adults (age 12+) involving persuasion, teaching, negotiating explaining, counseling, or similar activities that involve periodic confrontation with a client. customer or member or the public. Typical jobs involving substantial public contract are customer services representatives, receptionist, sales people providing personal services, interviews or counselors.
Working hours: 7:00 AM – 5:00 PM
-Provide a high level of customer service support when handling customers’ questions/complaints
-Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations
-Demonstrate flexibility to customize customer service approach to meet all types of member communication styles and personalities
-High level attention to detail
Graduation from high school or possession of an equivalency diploma plus one (1) year paid full time-time or its part-time equivalent. Experience in an office environment that involved either: reviewing applications to determine eligibility; interviewing for placement or eligibility; preparing and disseminating bills: or public contract work.
This position will require a BACKGROUND CHECK AND DRUG testing. If this sounds interesting to you please apply to the position, or email [email protected] com, or feel free to call Joseph, Casey, or Colby
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Qualifications: Graduation from high school or possession of an equivalency diploma plus one (1) year paid full time-time or its part-time equivalent. Experience in an office environment that involved either: reviewing applications to determine eligibility; interviewing for placement or eligibility; preparing and disseminating bills: or public contract work. Education: High School Employment Type: [“TEMPORARY”,”PART_TIME”]