The Sales Coordinator’s primary function is to provide support to the sales team with secondary reporting to the office manager and commercial rep support as applicable.
Principal Duties and Responsibilities include but are not limited to:
Follow up prior day’s installations by calling customers to confirm satisfaction with installation and scheduling follow-up appointments for the sales reps
Contact service leads to set appointments from service tickets
New Home Owner Program
Create routes around scheduled appointments integrating the lists for the New Home Owner Program with scheduled appointments
Track the results of new home owners program
Mail Thank You cards to new installations
Coordinate outbound sales mailings
Schedule and follow up on all removal orders
Follow up on all appointments not closed and reschedule appointment not-home
Track appointment cancellations
Set appointments from answering service
Process and respond to all internet inquiries within 15 minutes of receipt
Initially take all donation requests and present to sales and general manager for approval
Process new orders
Accumulate and review new contracts\documents from sales force from previous day for sales manager approval
Prepare commission recap for sales manager approval, enter into the payroll system and process financing paperwork and follow up until confirmation of payment received
Event research and tracking costs\results
Train others to set appointments
Maintain proper quantities of appropriate sales literature, sales equipment, and test kit supplies
Research business partner opportunities with Home Inspectors, Plumbers and Realtors
Maintain confidentiality within and without Culligan.
High school diploma or equivalent, required
Associates Degree in Business Administration or related field, preferred
2 years of experience in administrative duties or similar clerical position
Proficient use of Microsoft Office (Word, Excel, PowerPoint, Outlook).
Excellent written and oral communication skills.
Specific experience with maintaining Outlook calendars.
Strong Customer service skills
Must be able to work a flexible schedule, as necessary
Customer service experience preferably in a sales/marketing environment
Essential Functions/Physical Requirements:
The position requires sitting at a computer and typing for extended periods of time.
Opportunities Associated with Position:
The company offers a comprehensive benefits package which includes health insurance (dental, vision and health), paid time off, life insurance and a 401K plan. Employees are also eligible to receive discounted products.
Equal Opportunity Statement: **
Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation,gender expression, veteran status, age, FMLA status,or any other factor determined to be unlawful by federal, state or local statutes.
Compensation & Benefits:
Employees of Culligan receive a competitive benefits package and exclusive privileges,including:
Culligan has over 70 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries.
The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher-levels of profitability.
Culligan is an Equal Opportunity Employer.**
Job Type: Full-time