<b>Duties</b><br /><br /><b>Summary</b><br /><br />This position is located within Commander, Mid-Atlantic Region, Fleet and Family Readiness Program. The purpose of this position is to ensure proper collection and disposition of revenues generated at the assigned facility/beach. ***LOCATED AT THE GATOR POOL***<br /> Learn more about this agency <br /><br /><b>Responsibilities</b><br /><br />The purpose of this position is to ensure proper collection and disposition of revenues generated at the assigned facility/beach. Performs most or all of the following duties: Greets customers, checking I.D. cards to assure only authorized customers utilize the facility. Issues and receives equipment, ensuring customers complete the gear issue chit. May be required to collect and store customer valuables in basket room. Maintains storage areas and displays. Responsible for cash and/or inventory issued. Records and logs daily and monthly locker rentals, program registrations, reservations and attendance. Answers telephone providing information in regards to facility hours of operation, upcoming special events etc. Accepts reservations/registrations for lap swims, exercise programs, lifeguard training courses, swim lessons, etc. Operates washers and dryers to sort, wash, dry, fold and store aquatics gear. Cleans and maintains aquatics facilities, performing general janitorial services to ensure interior spaces are in a clean, neat and orderly state all times. This includes sweeping and mopping floors, dusting and cleaning of office space, cleaning mirrors, bathroom and locker areas and straightening of equipment and accessories. May make minor repairs to facility and equipment. Reports any maintenance problems, material deficiencies and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor. As directed, sets-up/prepares aquatics facilities for scheduled events such as lap swims, lifeguard training, exercise programs, races, pool parties, and etc. May assist with outdoor maintenance by cutting weeks, raking, picking up trash and debris and securing facilities as needed. May operate an electric or gas weed cutter and lawn mower. May operate a cash register, ringing sales for resale items, parking fees and/or cabana rentals. At the end of shift, completes the Daily Activity Report (DAR), verifying the amount of money collected and dropping the cashier bag into the drop safe. Performs other related duties as assigned.<br /><br /><b>Travel Required</b><br /><br />Not required<br /><br />Supervisory status <br /> No <br /><br />Promotion Potential <br /> 01 <br /><br /></li> <b>Requirements</b><br /><br /><b>Conditions of Employment</b><br /><br /><ul> <li>This position is subject to an irregular tour, which may include weekends, holidays, and seasonal work lasting up to 4 months. </li> </ul> <br /><br /><b>Qualifications</b><br /><br />Specialized experience must demonstrate the following:<br /><br /><strong> KNOWLEDGE REQUIRED BY POSITION </strong><br /><br />A general knowledge of cleaning procedures, equipment and commonly used cleaning chemicals is required. Must have the ability to understand and carry out basic verbal and written instructions. Knowledge of basic arithmetic to compute charges, make change accurately and prepare reports. Must be a mature individual and be skilled in customer service techniques, tact and good judgment. <br /><br /><strong> SUPERVISORY CONTROLS </strong><br /><br />This position reports to the Supervisory Recreation Specialist, who assigns work and sets priorities. The incumbent will perform recurring tasks independently in accordance with verbal and written instructions to ensure customer satisfaction. The supervisor is available to provide technical guidance for new assignments and unusual or difficult situations. <br /><br /><strong> GUIDELINES </strong><br /><br />Guideline include BUPERSINST 1710.19 and 1710.11C, OPNAV 5100.25, local policies, Standard Operating Procedures (SOPs), and instructions. All established programs and policies are based on generally accepted procedures and are sufficiently detailed to enable the incumbent to carry out duties without further instruction.<br /><br /><strong> COMPLEXITY/SCOPE AND EFFECT </strong><br /><br />Work involves ensuring operational efficiency in the aquatics facility during the incumbents assigned shift, requiring the completion of multiple tasks simultaneously and is subject to shifting priorities. Work is typically recurring in nature and completed with minimum supervision. Quality of work affects the smooth operation of the facility and customer satisfaction. <br /><br /><strong> PERSONAL CONTACTS/PURPOSES OF CONTACTS </strong><br /><br />Contacts are with co-worker, public works department staff, authorized military personnel and their dependents and authorized civilian personnel for the purpose of giving and receiving information and customer service. <br /><br /><strong> PHYSCIAL DEMANDS and WORK ENVIRONMENT </strong><br /><br />This position is required to do considerable standing, bending, stooping, sitting, walking, pushing, pulling, twisting, turning, reaching and climbing. Must have the ability to perform moderately strenuous physical labor and lifting of objects weighing up to 45 pounds unassisted. Duties may be performed both indoors and outside. Indoor work may be in spaces that are hot, wet, and humid. Outdoor work is subject to exposure to extreme temperatures, working in direct sunlight frequently, wind and other weather phenomena. <br /><br /><strong> SPECIAL REQUIREMENT </strong><br /><br />This position is subject to an irregular tour, which may include weekends, holidays, and seasonal work lasting up to 4 months. A valid state driver license is strongly preferred as the incumbent may be reassigned on an "as needed" basis to other aquatics facilities to cover staff shortages or to transfer equipment or rental gear. As a condition of employment, the incumbent must obtain CPR and First Aid certifications. <br /><br />You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.<br /><br />Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.<br /><br />As part of the application process, you must complete and submit an occupational questionnaire.<br /><br />Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.<br /><br /><b>Education</b><br /><br /><b>Additional information</b><br /><br />We utilize E-Verify to confirm selectee's eligibility to work in the United States.<br /><br />Salary is dependent on experience and/or education.<br /><br />For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.<br /><br />The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to nsapplications nhr-ma.com to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.<br /><br />This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce. <br /><br /><b>How You Will Be Evaluated</b><br /><br />You will be evaluated for this job based on how well you meet the qualifications above.<br /><br />All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.<br /><br />Click the following link to preview the applicant questionnaire: <strong> Preview Applicant Questionnaire </strong>. <br /><br /><b>Background checks and security clearance</b><br /><br />Security clearance <br /> Other <br /><br />Drug test required <br /> No <br /><br /></li> <b>Required Documents</b><br /><br />USAJobs Resume<br /><br />Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.<br /><br />If claiming Veteran's Preference, a legible copy of DD-214 (page 4) as well as any other supporting documentation (disability, proof of service, SF-15, etc). is required.<br /><br />If claiming Military Spouse Preference, a copy of sponsor's orders is required for NF-03 and below or equivalent.<br /><br />If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) Priority consideration, submit a copy of the notice of separation.<br /><br />If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.<br /><br /><b>If you are relying on your education to meet qualification requirements:</b><br /><br />Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education . <br /><br />Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.