Overview

The Business Management Senior role is part of the Strategic Delivery, Data and Operations department within the Single-Family division. The role is responsible for providing communications in varying forms for and to individuals and groups to professionally explain, invite, inform, answer, clarify, describe, announce and /or define. The Business Management Senior engages business areas across the company as part of the research for communications. The role includes managing and supporting fellow team members with ad-hoc and recurring business management tasks and projects as needed. Works under normal supervision.<br /><br /><strong>The responsibilities for this role include:</strong><br /> <ul> <li>Developing meeting documentation including agendas, talking points, meeting notes and action items</li> <li>Developing training documentation including webinars, presenter talking points/notes, participant handouts, job aids,</li> <li>Developing executive level meeting presentations from interviewing subject matter experts, research and obtaining corporation knowledge</li> <li>Interviewing staff and developing news articles for internal publication</li> <li>Researching topics for communications</li> <li>Obtaining data and developing reports for executive level distribution</li> <li>Facilitating and coordinating meeting action items and follow ups</li> <li>Organizing department-wide events</li> <li>Managing small projects</li> <li>Presenting webinars</li> <li>Recommending resolution to an assortment of business management issues</li> <li>Develops communications for Strategic Delivery, Data and Operations employees, business partners and for external consumption.</li> <li>Responsible for design and development of communications and reporting related to informing staff, training staff, business meetings and research</li> <li>Recommends resolution to business management issues. .</li> </ul> <br /><br /><b>Qualifications</b><br /><br /><ul> <li>College Degree or equivalent experience; advanced studies/degree preferred.</li> <li>Typically has 5 – 7 years related technical experience.</li> <li>3 – 5 years of experience in a communications role</li> <li>Outstanding written and verbal communication skills</li> <li>Proficiency in MS Word, PowerPoint, Outlook, Excel and SharePoint</li> <li>Excellent writing and documentation skills including creating content for webinars, job aids, news articles, newsletters and presentations</li> <li>Strong interpersonal skills</li> <li>Detailed oriented</li> <li>Proven ability to learn new business concepts and skills quickly</li> <li>Self-starter / independent thinker: demonstrated ambition to take on new tasks with increasing responsibility with limited guidance and direction</li> <li>Flexibility: ability to adapt to changing priorities in support of team needs</li> </ul> <br /><strong>Keys to Success in This Role</strong> <br /> <ul> <li>Confidentiality</li> <li>Self-starter / independent thinker: demonstrated ambition to take on new roles with increasing responsibility with limited guidance and direction</li> <li>Strong interpersonal skills</li> <li>Detail oriented</li> <li>Proven ability to learn new business concepts and skills quickly</li> <li>Flexibility: ability to adapt to changing priorities in support of team needs</li> </ul> <br /><strong>Top Three Personal Competencies to Possess</strong> <br /> <ul> <li>Partnership: Build trust and strong partnerships through my own and my team's actions</li> <li>Drive for Execution: Be accountable for strong individual and team performance</li> <li>Growth and Development: Know or learn what is needed to deliver results and successfully compete</li> </ul> <br /><br /><b>Preferred Skills</b><br /><br /><ul> <li>Analytical thinking; able to amass and analyze large volumes of seemingly disparate data with limited guidance</li> <li>Experience in the mortgage or financial services industry</li> <li>Experience in developing and /or delivering training</li> </ul> <br /><br />Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.


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