Overview

The Sales Support Specialist for Progressive Reporting Agency, a Midvale, Utah based company, which provides consulting and a variety of administrative support services to the transportation industry. This is an exciting, fast paced position with a variety of responsibilities that will provide job satisfaction for the right candidate. The ideal applicant must enjoy learning new things, assisting other people, being challenged and solving problems.
The Sales Support Specialist position is responsible for a variety of tasks assisting sales team help our clients set up and run their trucking companies. This individual is required to maintain a courteous, professional and responsive demeanor while interacting with clients, coworkers, and vendors.
Job responsibilities:
Administrative
1. Help complete a variety of applications for clients.
2. Assist sales team complete administrative task.
3. Some data entry.
Customer Service
1. Take inbound calls and either answer client questions or route them to the appropriate sales person.
2. Follow-up with clients.
3. Manage web chat system.
Qualifications:
1. Must have a High School diploma or equivalent. Preference will be given to those with postsecondary education.
2. The person filling this position must be highly motivated, have a high level of personal integrity, be very organized, and able to multi-task.
3. Must be a great problem solver and critical thinker.
4. The Business Support Specialist must be able to communicate with employees, managers, and customers. Must be able to read, write, speak and understand English. Fluency in Spanish is highly desirable but not required.
5. This individual must have a basic knowledge in: Microsoft Word, Microsoft Excel, and able to learn other programs.
6. Experience in the transportation industry, customer service or sales a plus, but not required. We are willing to train the right person with a good work ethic and attitude regardless of the level of experience.
7. Must be able to pass background check and drug test.
Compensation to commensurate with experience; includes benefits.


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