Overview

<br /><br /><b>Role Summary</b></p><br /><br />Cox Media is seeking a Digital Ad<br />Campaign Manager within the Digital Ad Operations group of its Campaign<br />Fulfillment Center.&nbsp; Reporting to the Digital Operations People Leader, this<br />position is responsible for fulfilling, analyzing, and strategically optimizing<br />orders for digital media advertising product(s) and non-spot revenue<br />streams.&nbsp; The position serves as the<br />facilitator of all digital media fulfillment activities for Media Consultants<br />and sales services.&nbsp; They lead support,<br />troubleshooting activities, and engage appropriate technical personnel to<br />ensure successful fulfillment of campaigns. This role must build excellent<br />working relationships across all functional areas. Candidates must possess<br />strong digital ad operations technical knowledge, attention to detail,<br />excellent prioritization skills, and have the ability to work in a deadline<br />driven production environment to complete all daily tasks to meet business<br />needs.&nbsp;</p><br /><br />&nbsp;</p><br /><br />Primary<br />Responsibilities and Essential Functions</b></p><br /><br />Responsible for trafficking<br />digital campaigns and associated creative content</p></li>Troubleshoot creative and ad<br />serving issues in partnership with Sales Services and internal and vendor<br />technology teams as needed</p></li>Monitor delivery and performance to ensure goals are<br />being met and work with Yield Management on recommended adjustments </p></li>Provide campaign optimization through various tools to<br />maximize revenue opportunities</p></li>Proactively provide inventory insights to product team<br />and market partners to&nbsp;&nbsp;&nbsp; identify<br />revenue opportunities.</p></li>Work collaboratively with Yield Manager and field<br />representatives to run reports, provide analysis and recommend campaign<br />modifications, leveraging understanding of advertiser and product performance.</p></li>Compare 1<sup>st</sup>&nbsp;party delivery numbers to<br />3<sup>rd</sup>&nbsp;party numbers to proactively identify discrepancies and<br />troubleshoot those discrepancies with publishers and agencies. </p></li>Perform fulfillment activities in digital media<br />platforms, such as (DFP) ad serving system, Operative, and other proprietary ad<br />delivery systems.&nbsp;</p></li>Performs basic graphic editing activities to correct<br />problems with creative such as file size, format or aspect ratio.</p></li>Adhere to SLAs to ensure that clients ads are<br />fulfilled as contracted; such as: impression delivery assurance, ad copy,<br />listings, etc.</p></li>Create sales orders for billing of digital products,<br />review invoicing and ensure the accuracy of overall order completion.</p></li>Monitor and provide reports as necessary to alert<br />sales or sales support of issues relating to system performance and impacts on<br />order fulfillment.&nbsp;</p></li>Performs digital media fulfillment QA activities to<br />identify fulfillment issues and gaps in process.&nbsp;</p></li>Performs first line troubleshooting activities for<br />products and escalates technical issue resolution with Technical support,<br />internal and external customers.</p></li>Works with external ad vendors to review and test<br />images for varying rich media creative types and executions.</p></li>Act as a support liaison between market media<br />consultants, product champions and other support staff to optimize campaign fulfillment.</p></li>Performs system setup, testing of new functionality<br />and features. Accurate tracking and reporting of results to key<br />stakeholders.&nbsp;</p></li>May be required to provide DFP and other digital ad<br />system SME support for new business initiatives.&nbsp;</p></li>Communicate and collaborate with vendors, managers and<br />cross functional groups to resolve issues and implement new initiatives. &nbsp;</p></li>Receives incoming calls in a professional, courteous<br />manner.&nbsp;</p></li>Records all client/vendor contact for use by other<br />staff.</p></li>Creation of custom reports for revenue tracking<br />purposes.&nbsp;</p></li>File and maintain paper and electronic documents as<br />necessary.</p></li>Participate in training as required.</p></li>Can work a 10am-7pm shift.</p></li>Other duties as necessary.</p></li></ul><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br />&nbsp;</p><br /><br />Qualifications:<br /><br />Skills and Qualifications</b> </p><br /><br />Minimum</p><br /><br />2+ years online/digital ad trafficking experience is a<br />must. &nbsp;</p></li>3+ years of related experience in Sales Planning or Ad<br />Operations in the advertising and/or media industry.</p></li>Demonstrable analytical, strategic and creative<br />problem-solving skills.&nbsp;</p></li>Solid understanding of advertising campaign metrics.</p></li>Basic knowledge of Flash, HTML and JavaScript.</p></li>Digital ad industry tools experience required.&nbsp;</p></li>Excellent communication and project management skills<br />working cross-functionally to get things done efficiently and correctly.</p></li>Demonstrate ability to collaborate in team<br />environment, set goals and meet deadlines</p></li>Attention to detail is a must as well as curiosity to<br />investigate and troubleshoot issues.</p></li>Excellent customer service skills.</p></li></ul><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br />&nbsp;</p><br /><br />Preferred</p><br /><br />BA or BS degree</p></li>Proven ability to navigate a complex media landscape<br />and effectively deliver on operational objectives.</p></li>Prior experience in digital ad product creation,<br />strategy or development. This may include product development, yield<br />management, P&amp;L, etc.</p></li>Prior experience specifically with Doubleclick,<br />FreeWheel, ad exchanges, DSPs or similar advertising systems and technologies.</p></li></ul><br /><br /><br /><br /><br /><br /><br /><br />&nbsp;</p><br /><br /><br /><p><strong>About Cox Communications</strong></p>Cox Communications&nbsp;is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We&#39;re dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor&nbsp;James M. Cox.</p>Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual&#39;s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.</p>Statement to ALL Third-Party Agencies and Similar Organizations:&nbsp; Cox accepts resumes only from agencies with which we formally engage their services.&nbsp; Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.&nbsp; Cox is not responsible for any fees or charges associated with unsolicited resumes.</p>


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