The CSI Companies is actively seeking an Emergency Dispatcher for our client located in the Cumberland, RI area.
The CSI Companies understands that an attractive benefits package is important for recruiting above-average candidates. While on contract, we offer a benefits package that includes weekly pay, direct deposit, multiple healthcare plans (Vision, Dental, Disability options, Holiday Pay, & Paid Time Off) if eligible.
We are looking for someone who is available to work the following hours:
Mon – Fri 8 PM – 4:30 AM
Duration: Contract through August 2019; potential to extend or convert
Emergency Dispatchers answer calls from retail stores regarding emergency situation such as fire, theft, power outages, accident or injuries etc.
Responsible for routing to proper authorities such as police, fire dept, electricians etc.
Demonstrated ability to communicate clearly, accurately and professionally, both verbally and in writing.
Ability to effectively interact with management and local emergency response authorities.
Proven ability to prioritize competing demands.
Demonstrated ability to work with a high degree of accuracy and attention to detail.
Demonstrated ability to maintain information in the strictest confidence.
Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality.
Verifiable High School Diploma or GED is required.
Minimum 1 year experience in an emergency dispatch role required
High level call center experience could be considered if the role required a sense of urgency and decision making.