Overview

Hiring a Contract Sales Support Specialist
Duration: 12+ Month Assignment
Client Location: Redmond, WA
Work Schedule: M-F 8am-5pm
Pay Rate: $24.00 Hourly
Benefits: ACA Compliant Medical Insurance

The Sales Support Specialist acts as direct link between customers (surgery team, purchasing agents) and client staff (sales operations, field sales, finance) to identify and implement communication/process improvements enabling timely and accurate invoicing. Activities would include but not be limited to: Develop and maintain customer contacts and relationships; Obtain documentation from customers (surgery team, purchasing) to fulfil invoicing requirements; Enter and maintain data in CRM system(s) and other databases as required; Prepare and maintain reports pulling data from various sources; Coordinate with customers, field sales, finance, sales operations to gain resolution and/or clarification on various issues pertaining to customer accounts/orders and streamline ordering and invoicing processes. Document problems/concerns and identify solutions to improve process and communication; Cross-train to support other sales operations and billing functions

Qualifications
Bachelor’s degree required.
Three (3) to four (4) years experience in Customer Service or Sales Support required.
Excellent follow up and strong communication skills.
Demonstrates strong organizational skills.
Strong propensity to multi-task.
Ability to problem solve and make decisions and abolition to interact with internal and external customers of all levels.
Extremely detail oriented, motivated, results oriented and persistent.
Proactive/takes initiative.
Maintains a positive attitude and works well within a team environment.
Develops and fosters relationships.
Handles stressful situations in a fast paced environment.
Effectively prioritizes workload/time management.
Excellent verbal and written communication/customer service skills.
Accepts a high level of accountability for work assigned.
Judgment Required
This position requires the ability to handle numerous responsibilities at one time.
This position demands a professional and knowledgeable demeanor.
The Sales Support Specialist must solve problems calmly, logically, respectfully.
Exercises sound professional judgment when determining the appropriate next steps in difficult or complex situations, knows when to engage stakeholders in the organization to resolve issues.
Independent Action
The Sales Support Specialist is often presented with challenges, which require effective decision making ability.
These changing situations frequently demand an immediate response, which must support all company policies.
Responsible for promoting a positive attitude and displaying maturity and a positive presence to internal and external customers.
To Apply for immediate consideration please send resume to Louis Moliterno at [email protected] and reference job # 19-17022 in the Subject Line and indicate the best times to contact you (please include nights and weekends if needed).

On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.

The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board’s Mission is to provide “Flexible Service by applying the talents of our people, work processes and technology to meet our clients’ expectations in a Safe, Responsible and Dependable manner.”

**So you know, everyone who gets a job offer goes through a background check.

On-Board Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.


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