BCforward is seeking a Customer Service professional for a position in Conway, AR.

Job Title: Customer Service Position
Location: Conway, AR
Prefer call center 1 year
Customer service experience
Able to use a PC and able to type efficiently (40 words per min prefer)
Calls and typing on the same time
Longevity in work history
Familiar with Outlook
Business Casual
English and Spanish Speakers – Spanish speakers need to be bilingual with English
Excellent attendance

Ability to follow written policies, procedures and guidelines, and give feedback to leadership.
Self-motivated with good time management, organizational skills, and attention to detail.
Ability to read and interpret basic to moderately complex documents such as operating and maintenance instructions, procedure manuals, and government/healthcare guidelines.
Excellent written and verbal communication skills and customer service skills, including professional telephone skills.
About BCforward:
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to, and including, both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 88035 when responding to this ad.

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