DaySpring Consultant Care Representative – Mary & Martha
Jun 21, 2019
Siloam Springs, AR, US, 72761
DaySpring, a subsidiary of Hallmark Cards, is a leading marketer and distributor of Christian products and gifts. DaySpring products are sold in Christian retail stores, mass market and internet retailers, card and gift stores, and other outlets in the United States and 60 countries worldwide. Through Mary & Martha, DaySpring’s Direct to Sales company, we offer independent consultants an opportunity to build a business, build others and live out their faith. Based in Siloam Springs, Arkansas, DaySpring employs over 260, offers more than 6,000 products, and touches more than one billion people annually. Our vision: “We want to see every person experience and express the life-changing message of God’s love.”
Be a part of this generation of women who are radically re-imagining what their homes are all about – and seeing the way they live and the way they use their homes transformed. We want to challenge the illusion of perfection and just be real about our hectic lives.
Mary & Martha is DaySpring’s direct selling business! We serve the needs of thousands of independent consultants across the nation, teaching them “Meaningful Entertainment…Made Simple”. Within the business, we perform as generalists, appreciating that each person must understand (to a certain extent) the functions of each other’s role so that we can work together to achieve our goals. Mary & Martha is a growing business with ambitious goals to bring great financial growth to DaySpring. It is an exciting fast-paced atmosphere where decisions/results are seen immediately because of the direct connection with the consultants and their Consumers.
The general duties of the Consultant Care Representative position are:
+ Assisting Mary & Martha Consultants by phone and email.
+ Report and Administrative support, cross training.
+ Processing Returns
+ Insuring New Consultants are assigned appropriately
+ Other reasonably related duties as assigned
To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. Individual file size attachment limit is 10 MB.
+ High School degree or GED
+ 1 year of customer service experience
+ Strong written/ verbal communication skills
+ Detail orientation
+ Good decision-making skills
+ Computer Savvy
+ Preferred experience in customer support
+ Multi-tasking ability
+ High accountability
+ Personable attitude toward internal & external customers
In addition to competitive salaries (and bonuses to eligible employees), our comprehensive benefits package reflects the values and culture of our company while supporting the needs of our team members.
+ Comprehensive and affordable medical, dental and vision plan
+ Flex Spending for health care
+ Company-paid life and disability insurance
+ Employee Savings Plan – 401(k) with company match
+ Profit Sharing Plan
+ Wellness Reimbursement
+ Paid time off program (PTO) combining vacation, illness and other absence into a generous bank of time and 8 paid holidays
+ Employee Assistance Program
+ Adoption assistance program
+ Opportunities to further develop your skills and education
+ Company-sponsored volunteer opportunities plus paid time off for volunteer work
+ Company-paid holidays (8 annually)
+ Tuition assistance
DaySpring is an equal opportunity employer. Disability/Veteran. Principals only please.
Nearest Major Market: Fayetteville
Retail Sales, Bank, Banking, Administrative Assistant, Direct Sales, Retail, Finance, Administrative, Sales