Seeking Customer Service Representatives!
OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Manufacturing industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Hattiesburg, Mississippi region and is a short-term temporary employment opportunity.
What you get to do every single day
– You will likely support business development and client referral goals by actively cross-selling and referring customers
– Contribute accurate, friendly customer service in a timely fashion
– Field and send out send written business correspondence
– Manage and place incoming telephone calls
– Excellent oral and written communication skills
– Strong computer skills including customer database systems
– Supportive, positive attitude with a detail oriented demeanour applied to all tasks
– 2+ years’ experience with performing in a goal-driven customer-focused environment preferred
– Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
– Strong proficiency in Excel and other Microsoft Program skills required
– Strong customer service and office administrative skills
– Demonstrated talents in communicating and interacting with clients/customers, both internal and external
– Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
– Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
– Deep understanding of Donor Communication
– Heavily-Outbound experience required
– Customer service experience
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam is the world’s leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries’ skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888-490-4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
**Salary:** USD12.35 – 13.00 / Hourly
**Location:** Hattiesburg, MS
**Date Posted:** Fri, 21 Jun 2019
**Employment Type:** Temporary
**Job Reference:** 00100-0011043844
**Staffing Area:** OfficeTeam