What do you get when you bring together passionate and dedicated people and place them into a collaborative culture that fosters and promotes creativity, innovation and teamwork?
You get a company loved by its employees and its customers, with exceptional (97%+) customer satisfaction and retention, recognized as a top-employer for multiple years. You also get a company that invests in its people with dynamic, challenging work opportunities and continuous professional development as we deliver transformative solutions that enable our customers to streamline their operations while elevating their technology platforms.
Our formula for success is simple—seek innovative solutions, delight customers, get results that exceed client expectations.
TeleQuality, an affiliate of Education Networks of America, Inc. (ENA), is seeking an experienced Sales Assistant to join our team.
The Sales Assistant is responsible for supporting the sales team by providing data analysis, administrative, and customer support.
Assist the ASM/CRM Manager and Sales Director by maintaining regular communication with all members of the sales team including missing, overdue, or new action items related to existing sales opportunities or customer issues.
Assist sales team in finding resolution to any barriers or issues.
Prepare sales presentations and ensure that all sales presentation materials are prepared prior to deadlines.
Perform data entry needs for leads, opportunities, accounts, contacts, and existing customers.
Manages the “scraping” or lead identification and initial communication process, and passes along pertinent information to sales team
Actively manage and track assigned projects for key stakeholders; providing status updates for TeleQuality sales team; ultimately ensuring project milestones are met.
Collaborate with the internal teams to monitor active orders and make sure that orders are completed on time
Prepare and analyze data summaries for sales management.
Assist in problem resolution and proactively notify managers of urgent issues.
A Bachelor’s Degree in Business Administration or related field is preferred. Qualified candidates will have a minimum of 2 years of customer service, administrative, sales support experience. Candidate must be a self-starter, able to multitask and complete multiple projects in a timely manner, accurate in their work paying close attention to detail and have a propensity for output excellence.
In addition, candidates must have a working knowledge and experience using standard office suite solutions, including Excel, Word, PowerPoint and CRM tool(s).
Education Networks of America ® is the leading provider of Infrastructure as a Service (IaaS) solutions to K–12 schools, higher education institutions, and libraries. Since 1996, we have worked with our customers to ensure they have the robust and reliable high-capacity broadband, Wi-Fi/LAN, communication, and cloud solutions they require to meet the present and emerging technology needs of the communities they serve. Today, ENA manages numerous system-wide and statewide contracts, successfully delivering IaaS solutions to more than eight million users across the nation.
ENA is committed to being an Equal Opportunity Employer (“EEO”) to all qualified persons without regard to race, color, religion, sexual orientation, national origin, ancestry, disability, sex, age, marital status or any other basis prohibited by national, state, or local laws within the areas where ENA does business.
All offers of employment are conditional on the applicant successfully passing ENA’s standard background check and drug screening. Certain positions may require additional background checks and screenings required by our customers.