Now hiring qualified LVN or LCSW to work as a Service Coordinator for a large managed care organization. The Service Coordinator will be responsible for identifying special needs members through the completion of health screens and other resources, educating providers and community resources on programs available, and conducting site visits as appropriate for programs.
Identify special needs members through the completion of health screens and other resources.
Work with community outreach/member advocates to coordinate member care.
Educate providers and community resources on program components and available support services.
Educate members with special needs to foster compliance with program and positively impact outcomes.
Conduct site visits as appropriate for programs and provide support to other special programs.
Assist with modification and management of care plans under the direction of a Registered Nurse in conjunction with member, medical consenter or caregiver, Department of Family and Protective Services (DFPS) caseworker and family, if applicable, as well as the managing physician.
Provide support to medical, behavioral and social support staff to determine needs, eligibility and services for members. Conduct screening and risk assessment interventions per program guidelines.
2+ years of similar experience; managed care environment working with people who have disabilities
Must have the ability to communicate effectively, interact with diverse groups, and present well
Bachelor’s degree in social work, health services or equivalent experience
LVN / LPN or LCSW highly recommended