Overview

Carpinito Brothers is a multifaceted company that branches out into industries including: agriculture, retail, landscape supply, and more! We are currently seeking a highly detail orientated Customer Service Rep. A successful candidate will be energetic, enthusiastic, hard-working, a good problem-solver, and able to efficiently operate in a fast-paced environment.
Our company strongly emphasizes providing quality customer service and need a like-minded individual for this position. You must come to work with a smile and ready to treat each customer with professionalism, kindness, and respect. Our office has a very high call volume and the right individual for this job will be able to handle a variety of tasks while fielding these calls. This is a seasonal, full time position with mandatory overtime February through October. This role would be an ideal opportunity for a college student looking to build professional experience!
Responsibilities include:
Answer multiple phone lines, route calls, take delivery orders, and answer any questions customers may have.
Assist customers in calculating correct yardage and product needed.
Run point of sale cash register.
Work at multiple customer service desks in office and retail store.
Handle additional related duties that arise.
Requirements:
Proficient in Microsoft Word, Excel and Outlook.
Must have strong oral and written communication skills in English.
Strong math skills are a plus.
Willingness to help out other departments.
High attention to detail, process oriented, and organizational skills.
Ability to multi-task under high volume of calls.
Dedicated to providing excellent customer service to our clients as well as your colleagues.
Cash handling experience preferred.
Reliable transportation to work is a must.
Willingness to work any shift between 8:00 AM and 7:00 PM Monday through Saturday with flexibility for overtime as needed.
Benefits include Medical/Dental, vacation and 401k.
Wages $15.00 to $16.00 per hour depending on experience.


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