Overview

A St. Louis based company is in need of an Entry-Level Operations Representative to join their busy team. This is a rapidly growing business in the tech industry, and they are seeking someone interested in advancing within the organization – this company likes to promote from within! The position will pay between $12.00 – $16.00 per hour, depending on education and experience. There are 3 shifts available for this position. The hours for this role would be 8:00 am-4:00 pm, 4:00 pm-12:00 am or 12:00 am-8:00 am, working a Sunday-Thursday OR Tuesday-Saturday schedule.
JOB DUTIES:
Answer incoming calls from maintenance technicians
Coordinate maintenance visits with clients
Complete follow-up documentation for all required maintenance
Resolve problems that arise during scheduled maintenance calls
Monitor critical alarms and client hubs
Dispatch emergency technicians
Data-entry of all documentation in various company systems
Additional duties as requested by manager
REQUIREMENTS:
1-3 years prior experience in call center or customer service role
Some college credit in progress toward a degree
Excellent verbal and written communication skills
Stable work history
The ability to multi-task in a fast-paced environment
Per the client’s request, the ability to pass a criminal background check and drug screen
Please apply online for immediate consideration. All qualified applicants will be contacted.
We are proud to be an Equal Opportunity Employer – M/F/D/V


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