Overview

We are seeking a Call Center Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. We have two Call Centers located in the Henderson area looking to add specialist to thier team. Both opportunities are full time with benefits, pay is $12 – $16/hour, DOE. All candidates must submit a resume for consideration.

Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
?Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills


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