Arrow Exterminators, Inc. is looking for awesome Customer Service Representatives to join their team!
You will be tasked with operating a multi-line telephone system, scheduling appointments and optimizing service routes on our customer management program as well as interacting with fellow Customer Service Representative’s, managers and technicians. In addition to managing these facets of the business, Customer Service Representative are also responsible for offering great customer service and solutions to every customer you are working with in a calm, empathetic and confident manner. In many cases, you are making a FIRST impression with this customer. You will help them understand that they have called the right place, that we are more than capable of handling and solving their pest difficulties, all with professionalism and care.
You will not be selling. The responsibility of the Customer Service Representative is to offer options and solutions that you believe will help them, and that the customer will feel good about choosing. At the end of each day (which will come quickly!) you will feel as though you helped many and worked in a positive, encouraging environment alongside a great group of people!
Arrow Exterminators, Inc. is a family owned and operated company, serving Oklahoma for over 60 years. Each day over 40 vehicles go out to service our many loyal and happy customers in both Tulsa and Oklahoma City, as well as many smaller communities across Oklahoma and is known for the great care we take with clients and employees alike.
Benefits of working at Arrow Exterminators include:
Paid Time off & Holidays
Opportunities for growth and development
Awesome team-oriented environment
Positive personalities welcomed!
Previous customer service experience preferred
Knowledge of general computer skills including keyboarding, Word, and Excel
Good listening skills
Strong organizational and communicative abilities
Punctuality a must!
· Must be able to pass background check and drug test.
· Hours: 8:00 am to 5:00 pm Monday through Friday
· Must be able to work rotating Saturdays—approximately once a month
· English fluency required
Apply online at https://www.nomorebugs.com/employment/
OR in person at:
801 South Main Street
Broken Arrow, OK 74012