Responsible for the daily operations of the department to include being a resource for questions, assist with daily activities and maintain a well-trained, productive and service-oriented work group. Also, responsible for performance monitoring and improvement efforts in support of division strategies specific to customer service, quality, and financial accuracy. Supports the team by developing and maintaining strong, collaborative relationships with members, providers and internal business partners and identifies opportunities for improvement, recommends solutions, and implements recommendations to facilitate change. In addition, serves as a role model for communication and teamwork between departments and divisions.<br /><br />Qualifications<br /><br /><strong>Education Level</strong><br />Associate's Level Degree<br /><br /><strong>Experience</strong><br />Required: Healthcare – 3 years, Managed Care – 2 years<br /><br />Preferred: None, unless noted in the "Other" section below<br /><br /><strong>License</strong><br />None, unless noted in the "Other" section below<br /><br /><strong>Skills</strong><br />Required: Mgmt of Staff Resources, Microsoft Access, Microsoft Excel, Microsoft Word, Technology/Computer<br /><br />Preferred: Operation and Control<br /><br /><strong>Other</strong><br />Applicants who do not have their Associates Degree (or higher) will be required to sign an Educational agreement committing to successfully obtain their Associates within 3 years or Bachelors degree within 5 years of hire.

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