Req ID: 1326051BR
Company Summary: At Walmart.com, your reach and impact go well beyond the walls of our stores. With over 1,000,000 products available online, we harness the versatility and convenience of the Internet to save people money so they can live better. From detergent to movies on demand, you’ll join a company passionate about combining the best of technology and world-class retailing. Join us.
Job Title: Coordinator II, Contact Center – WM.com
Position Summary: This role is responsible for reviewing potentially fraudulent orders from our eCommerce site.
Time Type: Full Time
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity
Develops, communicates, and implements processes and practices to meet business needs
Leads and participates in teams
Resolves customer issues through multiple channels
Supports the collection of feedback from customers
1 year’s experience with basic computer processing/data entry software OR 6 month’s experience in retail operations, contact center operations, or a related area.
Category: Customer Service and Call Center