VDart is a IT staffing firm based out of Atlanta, GA specializing in Digital & Emerging technologies. Founded in 2007, VDart has over 1700+ employees and contractors spread across 3 continents. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in UK, Mexico, Canada and India, we provide talent solutions to global customers covering EMEA, APAC & Americas. We provide deep technology and domain expertise in BFSI, Energy & Utility, Technology, CPG & Retail industry verticals. VDart is an award-winning organization recognized on Inc 500 Hall of Fame; Atlanta Business Chronicle’s Fastest Growing Companies; NMSDC’s National Supplier of the Year; Ernst & Young’s Regional Entrepreneur of the Year and more.
Please send your resume to [email protected] for immediate consideration.
Role: SFDC Business Analyst / Salesforce Business Analyst
Location: Atlanta, GA
Duration: Long Term
Job Functions & Responsibilities
Collaborate with key business resources on requirements gathering, solution design, configuration, testing, user acceptance, implementation, and documentation.
Understand and translate business concepts to executable functional designs; ensure functional designs are executed as a viable solution to the business concept; ensuring module solution aligns and is compatible with overall architecture.
Work with other analysts to understand integration points with other systems and communicate the impact of proposed system changes.
Develop and keep updated, functional design documents and testing scripts insuring scripts are aligned with current system design and business practices.
Partner with technical and business resources to support the product life cycle from Idea Generation through Completion.
Plan production software deployment activities and provide input into the change management process.
Assist with estimations of new developments and enhancement requests (costs, benefits, resources).
Monitor performance and provide responsive action to issues maintaining high-level internal customer satisfaction to required service level performance measures, through the successful resolution of customer requests/issues/change requests.
Ensure individual and team compliance with all policies and procedures including Sarbanes Oxley, IT and Security. Follow established governance processes and standards.
Plan, prepare and execute system, product, acceptance and operational readiness testing. Create test approaches, conditions, cycles, scripts, environments.
Formal IT methodology experience is required.
Demonstrated ability in developing use cases, test scripts and then leading the execution of the tests including documenting the results. Experience utilizing testing quality management software is required.
Experience with functional configuration and system design knowledge in the assigned coding component with some cross functional awareness of components that interact with the assigned functional code.
Experience working with offshore development teams in the delivery of enterprise solutions.
Detailed knowledge of the following:
Day-to-day operational environment locally, regionally and globally
The roles and responsibilities of the key IT staff members regionally and globally
IT vendor management
IT change management process
Problem management procedures
Multiple business process from an IT perspective.
All systems being and their impact on the business both regionally and globally
Keywords: “Business Analyst”, “Quality Analyst”, “Program Manager”,”Salesforce”, “Agile”, “Scrum”