Overview

Seeking a Client Service Specialist for our client based out of North Kingstown, RI (Quonset Area)
As a Client Service Specialist, you will exceed customer expectations and support account managers on customer related issues.

Temp to Hire Opportunity – Full Time – Office Environment
Client Service Specialist:
Manage customer orders from the purchase order receipt to delivery and invoicing.
Be responsible for the internal coordination and follow-up of customer requests and act as a point of contact for escalations.
Coordinate the order treatment with the Sales, Technical Consultant, Sales Operation and Order Management teams.
Responsible for the internal coordination and follow-up of customer requests and claims.
Oversee customer supply inventories to ensure ample levels for daily production requirements.
Knowledge, Skills and Experience:
We are looking for someone with 1 – 3 years of experience in customer service, project coordination, or a related role.
To succeed at this job, you should have: experience with ERP, Microsoft Office, project coordination and basic knowledge in contract management, planning, sales and logistics.
It would be preferred if you have experience with CRM, ERP, banking services and smart cards.
You must be fluent in English.
You must have a Degree in Business or a related field.


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