<b>Duties</b><br /><br /><b>Summary</b><br /><br />This position is located in Department of Homeland Security (DHS), U.S. Coast Guard, Shore Infrastructure Logistics Center, Business Operations Division, Information Services Branch, Norfolk, VA.<br /><br />Learn more about this agency <br /><br /><b>Responsibilities</b><br /><br />This position will serve as a Lead Technical Information Specialist, exercising technical judgment and subject matter expertise while applying configuration standards in support of the development and enforcement of Tactics, Techniques, and Procedures (TTPP) to acquire, maintain, alter, refurbish, and dispose of shore facilities to enable CG mission execution and operations in support of public safety and homeland security. This includes providing technical information systems and services in support of the acquisition, Programmed Depot Maintenance (PDM), major repair and modification of CG shore facilities and aids to navigation.<br /> <ul> <li>Leading the ISB Information Services Team, a workforce of full-time trainers and information service provides delivering products to the Shore Infrastructure Program supporting their information management, information technology, application support, and related training needs.</li> <li>Articulating and communicating to team members the assignment, project, or problem to be solved.</li> <li>Coaching personnel in the selection and application of appropriate problem solving methods and techniques.</li> <li>Leading team personnel in identifying, distributing and balancing workload and tasks among employees in accordance with established work flow.</li> <li>Monitoring and reporting the status and progress of work, checking on work in progress and reviewing completed work.</li> <li>Preparing reports and maintaining records of work accomplishment and administrative information.</li> <li>Serving as project leader for developing new or enhanced complex technical information solutions.</li> <li>Assisting in developing training programs.</li> <li>Serving as project manager for major projects dealing with complex issues and new technology.<br /><br /></li> </ul> <br /><br /><b>Travel Required</b><br /><br />Occasional travel – Occasional travel is required. <br /><br />Supervisory status <br /> No <br /><br />Promotion Potential <br /> 13 <br /><br /></li> <b>Requirements</b><br /><br /><b>Conditions of Employment</b><br /><br /><ul> <li>U.S. Citizenship is required.</li> </ul> <br /> All qualification requirements must be met by the closing date of the announcement. This includes Time-In-Grade requirements for current status employees applying through merit promotion procedures. Status applicants applying for a promotion must have 52 weeks of service at the next lower grade. <br /><br /><b>Qualifications</b><br /><br /><strong>Basic requirement</strong>: Applicants must show successful completion of full 4-year course of study that meets all the requirements for a bachelor's degree with major study in the subject-matter field of the position to be filled. <strong>OR </strong>Four years of experience that provided knowledge of the basic principles, theories, practices, techniques, and terminology of a discipline or subject-matter field; an understanding of the standard methods, procedures, and techniques of research and analysis in the subject-matter field; and where appropriate, ability to read and comprehend nontechnical material in one or more foreign languages. Such experience must have been equivalent to that which would have been gained through a 4-year college curriculum.<br /><br /><strong>OR </strong>A combination of education and experience as described above.<br /><br /><strong>In addition to meeting the basic requirements listed above: </strong><br /><br />GS 12: Candidates must have one year of specialized experience equivalent to the GS-11 level (in the Federal sector). Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include: gathering information from a wide variety of difficult to locate sources; analyzing information and responding to inquiries from customers requesting technical information, applying subject matter knowledge in the field of accessing, organizing or disseminating data and information required. Training or arranging for the training of personnel in methods and techniques of team building and working to accomplish tasks or projects, and provide or arrange for specific administrative or technical training necessary for accomplishment of individual and team tasks. Leads or participates with interdisciplinary teams of technical information specialists, engineers, IT professionals, contractors, financial professionals, environmental specialists, and other technical or subject matter experts to achieve a specific agency objective related to data management or IT system requirements. Provided data and information management services; organized and developed data and information standards, conventions and architectures managing, entering, scrubbing and maintaining information and datasets; writing and maintaining standards, process guides, technical directives and correspondence.<br /><br />GS 13: Candidates must have one year of specialized experience equivalent to the GS-12 level (in the Federal sector). Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include: gathering information from a wide variety of difficult to locate sources; analyzing information and responding to inquiries from customers requesting technical information, applying subject matter knowledge in the field of accessing, organizing or disseminating data and information required. Training or arranging for the training of personnel in methods and techniques of team building and working to accomplish tasks or projects, and provide or arrange for specific administrative or technical training necessary for accomplishment of individual and team tasks. Leads or participates with interdisciplinary teams of technical information specialists, engineers, IT professionals, contractors, financial professionals, environmental specialists, and other technical or subject matter experts to achieve a specific agency objective related to data management or IT system requirements. Provided data and information management services; organized and developed data and information standards, conventions and architectures managing, entering, scrubbing and maintaining information and datasets; writing and maintaining standards, process guides, technical directives and correspondence. Identifying, distributing and balancing workload and tasks among employees in accordance with established work flow, skill level and/or occupational specialization; making adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensuring that each employee has an integral role in developing the final team product; Development, documentation and calculation of metrics and measures to include condition, functionality, space utilization, mission dependency, mission effectiveness indices and activity-based and asset-based costing metrics. Developed expertise in the line of work, responsible for planning and carrying out the assignment, resolving conflicts that arise, coordinating the work with others as necessary and interpreting policy on its own initiative in terms of established objectives for self and rest of the team. <br /><br />Evaluation of Specialized Experience<strong>: </strong>Experience must have demonstrated the ability to perform, supervise, or direct one or more of the functional areas of work covered by this series; to understand the concepts, theories, new developments, and co-relationship of information in related fields; and to maintain up-to-date information on the state of the art.<br /><br />National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.<br /><br /><b>Education</b><br /><br />This position does have a positive education requirement.<br /><br />If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.<br /><br />FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. For further information on the evaluation of foreign education, refer to the U.S. Department of Education's web site at click here <br /><br /><b>Additional information</b><br /><br />Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. At the time of appointment, selectees will be required to update the OF-306. Certain responses on the form could pose a problem with suitability for employment determinations.<br /><br />If you are selected for this position, you will be subject to a determination of your suitability for Federal employment. All selectees are subject to an appropriate investigation as a condition of placement into this position. Certain investigation levels may automatically require a credit check after initial job qualifications have been met. For those positions that do not automatically require a credit check, it may later be required if the initial investigation surfaces a potential issue. Visit: OPM Mythbuster <br /><br />DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about your rights and responsibilities at click here <br /><br />Recruitment incentives may be authorized. <br /><br />Moving expenses will not be paid.<br /><br />All Federal employees are required to have Federal salary payments made by direct deposit.<br /><br />For Veterans' preference eligibility, visit Veterans' Employment Resources .<br /><br />Veterans , Peace Corps / VISTA volunteers , and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand the documentation that would be required with your application, click on the links above and contact the Servicing Human Resources Office listed at the bottom of this announcement.<br /><br />More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.<br /><br />If you need a reasonable accommodation for the application and hiring process, please contact 202-795-6259. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation <br /><br /><b>How You Will Be Evaluated</b><br /><br />You will be evaluated for this job based on how well you meet the qualifications above.<br /><br />We will review your résumé and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using the on-line self assessment questions that are based on the following competencies or knowledge, skills, and abilities needed to perform this job:<br /> <li>Knowledge includes, for example, application of open source standards, artificial intelligence, simulation models and must be sufficient to support detailed recommendations to change, interpret, or develop integrated and/or innovative data and information policies, programs, approaches, analysis methods; or develop and/or implement new approaches for other experienced technical information specialists to use in solving a variety of complex, interdisciplinary problems or in expanding services.</li> <li>Knowledge of a wide range of concepts, principles, standards, theories, conventions and practices of overall geospatial, building information models, computer aided designs, application of computer-based analytical and simulations models, base operations and maintenance, budgetary, financial, accounting, technical data, web-based technologies, computer-based graphical interfaces, and inventory data and information management.</li> <li>Knowledge of supporting computer-based systems, programs, and applications to include a working knowledge of acquisition, processing, programming and maintenance of such systems.</li> <li>Knowledge of federal contract administration procedures, project manager skills, and cost estimating.</li> <li>Ability to consider and interpret criticism, evaluations and recommendations on data and information products and services to specifically include recognized technical experts and users of the products and services being provided.</li> <br />Your resume and responses to the self-assessment questions are an integral part of the process for determining your qualifications for the position. Therefore, you must support your responses to the self-assessment questions by providing examples of past and present experience in your resume.<br /><br />If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.<br /><br />Consideration will be given to performance appraisals and incentive awards as an indicator of quality of prior experience; no points will be assigned.<br /><br /><b>To preview questions please click here .</b> <br /><br /><b>Background checks and security clearance</b><br /><br />Security clearance <br /> Not Required <br /><br />Drug test required <br /> No <br /><br /></li> <b>Required Documents</b><br /><br />1. Resume <br />2. Completed online questionnaire<br />3. Current or former federal employees, submit a copy of most recent SF-50, Notice of Personnel Action, which demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade. Examples of appropriate SF-50s include promotions, with-in grade increases, NOT performance awards. <br />4. If qualifying based on education, submit a legible copy of your unofficial college transcript from an accredited college/university. The transcript must reflect the college/university name and/or logo. Applicants are highly encouraged to proactively order a copy of their official transcripts to be delivered to their home address so transcripts will be readily available if selected. If selected, official transcripts are required prior to establishing your start date. Foreign education completed in foreign colleges or universities may be used to meet education requirements if you can show that it is comparable to education received in U.S. accredited institutions. Provide proof with your application. Please see click here. <br />5. If claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP), submit a copy of your agency notice, most recent performance rating and most recent SF-50, noting your current position, grade level and duty location. If you have never worked for the federal government, you are not ICTAP eligible. To be considered eligible, you must be placed in the well-qualified category for this position. Please see ICTAP eligibility. <br />6. If you are claiming veterans' preference, submit the following documents. Please see Feds Hire Vets for detail. <br />a. Veterans claiming 5 point veterans' preference must submit legible Member 4 Copy DD214(s) indicating Character of Service. 5-point preference will not be granted if appropriate documentation is not submitted. <br />b. 30% Disabled Veterans must submit their Member Copy 4 DD-214(s), which includes Character of Service, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more. <br />c. Other 10 point Preference Eligibles must submit applicable Member Copy 4 DD-214(s), which includes Character of Service, and provide documentation of 10 point preference described on the back of the SF-15 . 10-point preference will not be granted if appropriate documentation is not submitted with your application. <br />d. If you are a current active duty military member who does not have a DD214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include: military dates of service and expected discharge or release date, character of service, military rank, type of discharge and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters. <br />7. If requesting consideration under Executive Order 13473 , you must submit proof. To confirm eligibility for appointment based on the National Defense Authorization Act for FY 2019 (NDAA), submit a copy of the marriage certificate to the military member and a copy of your spouses' active duty military orders (e.g., most recent military orders, PCS orders, etc.). Spouses of military members who are on retirement or separation PCS orders from active duty are not eligible to be appointed unless the member was injured with a 100% rating; or was released/discharged from active duty due to the member's death while on active duty. Widows or widowers, who are not remarried, of military service members who were killed on active duty must submit a DD-1300. <br />8. OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information. Submit proof of your former or current status, such as your SF-50. Please see here. <br />All documentation as outlined above must be received by the closing date of the announcement. If you are unable to submit your documents electronically, you may fax or mail the documents. A fax cover sheet will be provided to you from the system with fax number and instructions. Required documents will also be accepted by mail and must be received by the closing date of the announcement. The mailing address is COMMANDANT (CG-123SE), ATTN OFFICE OF CIVILIAN HUMAN RESOURCES (JOBS), US COAST GUARD, 2703 MARTIN LUTHER KING JR AVE SE, STOP 7912, WASHINGTON, DC 20593-7912.<br /><br /><b>If you are relying on your education to meet qualification requirements:</b><br /><br />Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education . <br /><br />Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.