<b>Duties</b><br /><br /><b>Summary</b><br /><br /><b>About the Position: </b>The incumbent will serve as a Information Technology Specialist ( System Analysis) at Fort Eustis, VA.<br /> Fort Eustis, VA is located in Newport News, between historic Williamsburg and Virginia Beach. Local transportation via the Hampton Roads Transit (HRT) bus service to the surrounding area which includes Hampton, Norfolk, Portsmouth, Chesapeake and Virginia Beach.<br /> Learn more about this agency <br /><br /><b>Responsibilities</b><br /><br /><ul> <li>Serve as an IT Spec providing computer system technical and admin support to the Learning Mgt Team, TRADOC, TCM/ATIS, ATSC and has project oversight providing technical input pertaining to fielding of Army training content on the LLC platform.</li> <li>Implements strategic and organizational planning to forecast future needs of the LLC program to assure acquisition, budgetary, and training needs are met in a timely fashion to assure successful growth.</li> <li>Keep abreast of new developments in relevant technical areas through professional journals and personal associations with recognized experts.</li> <li>Talk with user representatives and other subject matter experts to establish content requirements, system requirements, and problem areas.</li> </ul> <br /><br /><b>Travel Required</b><br /><br />Occasional travel – You may be expected to travel up to 10% of the time for this position.<br /><br />Supervisory status <br /> No <br /><br />Promotion Potential <br /> 11 <br /><br /></li> <b>Requirements</b><br /><br /><b>Conditions of Employment</b><br /><br /><ul> <li>Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.</li> <li>SECRET CLEARANCE – This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.</li> </ul> <br /><br /><b>Qualifications</b><br /><br /><strong>Who May Apply: </strong>Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.<br /> <ul><li>Current Department of Army Civilian Employees</li><li>Interagency Career Transition Assistance Plan</li><li>Land Management Workforce Flexibility Act</li><li>Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible</li><li>Veterans Employment Opportunity Act (VEOA) of 1998</li></ul> <br />In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .<br /><br />Basic Requirement for Information Technology (System Analysis):<br /><br />Specialized and Other Experience: One year of specialized experience which includes:1. Assist with coordinating the operation of team administration functions to ensure accurate daily operations. 2. Assist in the development of organizational procedures and standards that adhere to the efficient use of automation equipment. 3. Assist in writing white papers such as research proposals, statements of work, and/or presentations for projects. 4. Brief on system design such as capabilities and usage to organizations officials. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09).<br /><br />The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:<br /><br />(1) Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others.<br /><br />(2) Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.<br /><br />(3) Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions.<br /><br />(4) Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources.<br /><br />You will be evaluated on the basis of your level of competency in the following areas:<br /> <ul><li>Customer Service</li><li>Information Management</li><li>Information Resources Strategy and Planning</li><li>Technical Competence</li></ul><br /><br />Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-9).<br /><br /><b>Education</b><br /><br /><strong>FOREIGN EDUCATION: </strong>If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http: www.ed.gov/about/officeslist/ous/international/usnei/us/edlite-visitus-forrecog.html . <br /><br /><b>Additional information</b><br /><br /><ul> <li>Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.</li> <li>You will be required to provide proof of U.S. Citizenship.</li> <li>Two year trial/probationary period may be required.</li> <li>Direct deposit of pay is required.</li> <li>Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.</li> <li>If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.</li> <li>This is a Career Program (CP) 34 – Information Technology/Cyber Management position.</li> <li>Multiple positions may be filled from this announcement.</li> <li>Salary includes applicable locality pay or Local Market Supplement.</li> <li>If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .</li> <li>Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.</li> </ul> <br /><br /><b>How You Will Be Evaluated</b><br /><br />You will be evaluated for this job based on how well you meet the qualifications above.<br /><br />Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.<br /><br />You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.<br /><br />Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website . <br /><br /><b>Background checks and security clearance</b><br /><br />Security clearance <br /> Secret <br /><br />Drug test required <br /> No <br /><br />Position sensitivity and risk <br /> Noncritical-Sensitive (NCS)/Moderate Risk <br /><br />Trust determination process <br /> Suitability/Fitness , National security <br /><br /></li> <b>Required Documents</b><br /><br />The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc). Please review the following links to see which documents you need to provide to prove your eligibility to apply: Applicant Merit Checklist and Proof of Eligibility .<br /><br />As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.<strong> If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.<br /><br />1. Your resume:</strong> <ul> <li>Your resume may be submitted in any format and must support the specialized experience described in this announcement.</li> <li>If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.</li> <li>For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.</li> <li>For additional information see: What to include in your resume .</li> </ul> <strong>2. Other supporting documents:</strong> <ul> <li>Cover Letter, optional</li> <li>Most recent Performance Appraisal, if applicable</li> <li><strong>Proof of Eligibility to Apply: </strong>Your application must include the documents which <strong>prove you are eligible to apply</strong> for the vacancy. The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and what document(s) are required to prove you meet the requirements of the authority. You must meet the requirements of at least one of the authorities listed in the <strong>Who May Apply</strong> section above to receive further consideration.</li> <li><strong>Time-in-grade documentation: </strong>If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).</li> <li>This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: Transcripts and Licenses </li> </ul> NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. <br /><br /><b>If you are relying on your education to meet qualification requirements:</b><br /><br />Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education . <br /><br />Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.