<b>Duties</b><br /><br /><b>Summary</b><br /><br />As a Supervisory IT Specialist – Program Manager at the GS-2210-14, you will be part of OFF OF INFO TECHNOLOGY, Equal Employment Opportunity Commission. The incumbent serves as a Branch Chief within the Office of Information Technology (OIT) and performs work that involves managing and providing supervisory oversight of one or more multi-year initiatives that are carried out through multiple, related IT projects.<br /> Learn more about this agency <br /><br /><b>Responsibilities</b><br /><br /><ul> <li>Manages the performance of one or more IT functional areas. This includes areas that may involve the development, management, administration, or maintenance of technical systems.</li> <li>Manages the following functional areas: content management development and support, collaboration service development, business process development, requirements analysis, and business reporting and analytics.</li> <li>Manage all aspects of content management using SharePoint Online including administration, design, performance, governance, monitoring, and security.</li> <li>Manage all aspects of collaboration services using Microsoft?s Skype for Business and Teams including design, performance, governance, monitoring, and security.</li> <li>Work with users, stakeholders, and other system owners to ensure effective migration of data and operations from legacy environments to SharePoint with minimal service interruption.</li> <li>Participate in planning and execution of tasks related to the evaluation of new SharePoint, Skype, and Teams initiatives.</li> <li>Maintain current industry knowledge of development concepts, best practices, and procedures for SharePoint Online/O365 solutions.</li> <li>Assist in provisioning and maintaining agency systems providing business reporting and data analytics. Supports other initiatives including custom built solutions.</li> </ul> <br /><br /><b>Travel Required</b><br /><br />Not required<br /><br />Supervisory status <br /> Yes <br /><br />Promotion Potential <br /> 14 <br /><br /></li> <b>Requirements</b><br /><br /><b>Conditions of Employment</b><br /><br /><ul> <li>Must be a U.S. Citizen or National</li> <li>Males born after 12-31-59 must be registered for Selective Service</li> <li>Suitable for Federal employment, determined by a background investigation</li> <li>May be required to successfully complete a probationary period</li> </ul> <br /><br /><b>Qualifications</b><br /><br />For the GS-14: You must have one year of specialized experience equivalent to the GS-13 grade level in the Federal Government. Specialized experience includes experience with content management using SharePoint Online or similar toolset, including design, development, governance, administration and security. <br /><br />You must meet all qualification and eligibility requirements by the closing date of this announcement.<br /><br />Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. <br /><br /><b>Education</b><br /><br /><b>Additional information</b><br /><br />Relocation expenses will not be paid.<br /><br />This job opportunity announcement may be used to fill additional similar vacancies across EEOC.<br /><br />If you are unable to apply online or need to fax a document that you do not have in electronic form, please contact the HR Specialist listed in this vacancy.<br /><br /><strong>If you are a veteran and you are claiming 5-point veterans' preference,</strong> you must submit a copy of your DD-214 or other proof of eligibility.<br /> <strong>If you are a veteran and you are claiming 10-point veterans' preference</strong>, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference (see https: www.fedshirevets.gov/job-seekers/veterans-preference/#content ).<br /><br />Males born after 12-31-59 must be registered or exempt from Selective Service (see: https: www.sss.gov/Home/Registration )<br /><br />All employees of the Federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment. <br /><br /><b>How You Will Be Evaluated</b><br /><br />You will be evaluated for this job based on how well you meet the qualifications above.<br /><br /><strong>For Category Rating: </strong>Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to one of the three quality categories: Qualified, Well Qualified, or Best Qualified. <strong>Qualified Category</strong> = Does not exceed the basic qualifications requirements described in the "Qualifications" section of this announcement. <strong>Well Qualified Category</strong> = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and demonstrates proficiency in the Critical Competencies defined below. (This category must be met to be considered under ICTAP procedures) <strong>Best Qualified Category</strong> = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and excels in the Critical Competencies defined below. The category assignment is a measure of the degree in which your background matches the competencies required for this position.<br /><br />Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):<br /><br /><ul><li>Analyzes and Prioritizes Customer Inquiries</li><li>Establishes and Maintains Organizational Standard Operating Procedures</li><li>Manage IT Functional Areas</li><li>Researches and Analyzes Data for approval of IT Projects</li></ul><br /><br />The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligible within each category.<br /><br />Preference eligibles who meet the minimum qualification requirements and have a compensable service-connected disability of at least 10 percent or higher will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).<br /><br /><strong>Career Transition Assistance Programs: </strong>These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: https: www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ <br /><br /><b>Background checks and security clearance</b><br /><br />Security clearance <br /> Other <br /><br />Drug test required <br /> No <br /><br />Position sensitivity and risk <br /> Non-sensitive (NS)/Low Risk <br /><br />Trust determination process <br /> Suitability/Fitness <br /><br /></li> <b>Required Documents</b><br /><br />To apply for this position, you must provide a complete Application Package which includes: <li>Your <strong>Resume</strong> showing work schedule, hours worked per week, dates of employment and duties performed.</li> <li><strong>Other supporting documents:</strong> <ul> <li>Cover Letter, optional</li> <li>College Transcripts</li> <li><strong>Veterans' Preference documentation, if applicable </strong>(e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter.)</li> <li><strong>Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable</strong> (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal. <ul> <li><strong>Worker's Compensation Separation:</strong> Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.</li> <li><strong>Disability Annuity Termination</strong>: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.</li> <li><strong>Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: </strong>Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held.</li> </ul> </li> </ul> </li> <br /> <strong>Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.</strong> <br /><br /><b>If you are relying on your education to meet qualification requirements:</b><br /><br />Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education . <br /><br />Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.