Royal Hawaiian Movers, Inc. has an immediate opening for a Customer Service Representative/Inside Sales to join our company in the Honolulu office. We are looking for someone who has excellent customer service skills and can handle incoming and outgoing phone calls, learn and apply knowledge of the transportation business. This is a key position in our organization requiring focused attention on shipping details and the ability to communicate effectively with coworkers and clients.
We are a dynamic company with over 30 years of experience and hundreds of employees with locations on all the major Hawaiian Islands with plenty of future growth opportunities. We are looking for career minded individuals to join our company and help us today and grow with us in the future.
To reply to this ad, submit your resume or stop by our offices located at 3017 Ualena St., Honolulu to full out an application, or go online to www.royalhawaiianmovers.com and see Careers.
Essential Skills and Duties:
Communicate professionally with customers/clients, visitors and co-workers
Utilize proper phone etiquette
Help customers with movement of personal household goods into and out of Hawaii
Organize and maintain inbound and outbound files and follow through with customers on key dates
Maintain email correspondence with service providers; provide timely response to logistic inquiries and customer contact
Work with Operations Team to facilitate moving services to clients
Provide excellent customer service and follow through on commitments
Build and maintain relationships with customers in an effort to promote a climate that facilitates future sales for the organizations
Support Sales Representatives by performing all administrative tasks needed to facilitate the closing of sales opportunities
Assist Sales Representatives with providing quotes
Have a positive, friendly, “can do” attitude
Must be reliable and hardworking
Motivated to learn different roles in our office and be eager for advancement
High school diploma or equivalent.
Knowledge of Microsoft office; Outlook, Word, Excel
Knowledge of basic office equipment; computer, printer/copier, fax, postage machine and phone systems.
Medical and Dental
FSA and Aflac benefits
Paid Time Off
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled