Overview

Job :

IBM SCCD Jr Consultant for a temporary assignment. Candidate must possess 1+ years of experience with IBM SCCD suite including, Asset Management, Knowledge Base, Service Catalog, Incident & Problem Management, Purchasing, inventory, and Big Fix.

Responsibilities of the IBM SCCD Consultant :

· Design, Architect, Implementation, Configure Discoveries for IBM SCCD

· Assist operations team with formulation and definition of solution gaps and objectives that would improve performance

· Independently performs and assists other team members in providing ongoing system maintenance, research, problem resolution, and on-call support tasks for existing systems

· Research current architecture to determine impact on existing services and identify improvement opportunities

· Define and document integrated processes for APS current IBM tools associated with asset & monitoring controls. Including activities around system alerts

· Create a monitoring plan with action steps endpoint failure remediation.

· Provide knowledge transfer to APS operations team on basic config, troubleshooting, system checks

· Analysis of current asset count discrepancies between SCCD/BigFix/SUA/TADDM. Establish a reconciliation process with frequency & estimated duration of tasks. Analysis should include the following areas:

o o Asset Import

o o Asset Location Matching

o o Ghost Assets

o o Asset Promotion

· Fix Topology- it is not showing all CI with related CIS

Requirements of the IBM SCCD Consultant :

· IBM ICD/Maximo Certification is of additional advantage

· 1+ years of experience with IBM SCCD with asset monitoring,

· SCCD implementation, configuration, experience with upgrade, Integration of BigFix & TADDM with SCCD and third party tools

· Rich experience in troubleshooting SCCD related issues

· Create/Edit workflows and add dependencies as needed

Ability to develop new processes, document, and train end users


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