The Change Management Analyst is responsible for collaborating with the Organizational Change Management Lead and team members to support organizational change management plans, activities and materials.
Candidates for this position must have demonstrated proficiency in one or more of the following areas:
organizational change management
communication planning/content development and editing
training need analysis and training program design
end user training material development/editing
Know-How includes every kind of relevant knowledge, skill, and experience, however acquired, needed for acceptable performance in a job or role.
Know-How has three dimensions: Practical/Technical Knowledge, Planning, Organizing and Managerial Knowledge; and Communicating & Influencing Skills.
In the space below, please list the minimum requirements within each of the categories.
Education and/or Training:
B.S. degree in computer science or related field or a combination of business related function experience, education, or related certifications with experience.
Relevant Work Experience:
1 to 4 years of experience with responsibility for leading efforts or teams in organizational change management, or related area (training, communications) on large or complex process, technology or organizational change projects (mergers/acquisitions, Enterprise Resource Planning (ERP) projects, organization realignments.)
Working knowledge of change management principles, methodologies, and tools (Prosci, Kotter, etc).
Able to align business change initiatives with the corporate vision and mission – see the “big picture”
Able to digest and leverage complex business, organizational and technology issues and challenges
Flexible and adaptable; comfortable working in ambiguous situations
Organized with a natural inclination for translating strategy into tactics and deliverables
Team player, with ability to work collaboratively with and through others
Familiar with project management approaches, tools and project lifecycle phases, especially Software/System Development Lifecycle
Strong verbal, written and interpersonal communication skills, including active listening, facilitation and presentation skills.
Ability to clearly articulate messages to a variety of audiences.
Ability to establish and maintain strong relationships and work effectively at all levels of the organization.
Highly effective communication / presentation skills
Strong collaboration skills and comfortable working in a team environment.
Strong analytical and problem-solving skills.
Strong time management skills.
Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
Proven ability to be flexible and work hard, both independently and in a team environment.
Entry level position performing routine assignments.
Develops competence in own area by performing structured and/or routine work.
Uses existing procedures to solve routine or standard problems; applies limited judgement and discretion.
Depends on others for instruction, guidance and direction.