IVR Project Manager (3265)
6 Months Contract in Colorado Springs, CO 80919
Local candidates and permanent residents only eligible for this role
Rate :- $38/Hr On W2
Job Desscription :-
Responsible for planning, scheduling, coordinating, guiding and reporting on all speech application development projects within the Speech Services organization.
Scope includes all speech application activity from development planning/scheduling, to testing, tuning, and on-going, post-deployment change support.
Position is responsible for interfacing with org Sr Manager, upper MCI management and customer representatives.
Responsibilities include providing recommendations to management on schedules, implementation issues and plan changes.
We work with our teams on voice bridges and email; therefore we require very strong verbal and communications skills.
Applicants should be very good at time management, able to work tasks in parallel, and have good people skills.
This position does not include the management of other employees.
Other Requirements/Notes :-
Candidate should have excellent communication skills, a strong work ethic, and a proactive personality.
Candidate should have strong skills in project management for customer software applications.
Experience with IVR applications is desirable.
Experience with IVR Speech Recognition applications is highly desirable.
A working knowledge of speech recognition technology including software from Speechworks/Scansoft and/or Nuance a plus.
Candidate should be adaptable and quickly learn and adapt to new processes.
Successful candidates will have an understanding of application development lifecycle, the ability to assist with documentation, and are team players.
PMP Certification is a plus.
Required Skills :-
Years experience: 5
Education: Bachelor’s Degree
Average Hours per week: 40
Percent Travel: 0 %
On Call: No
In-Person Interview: Yes