Overview

– Advises developers in design of new applications by providing expertise on systems capabilities and constraints
– Works outside immediate discipline to coordinate a group of people in troubleshooting a wide-scale problem
– Serves as point-of-contact across several areas or disciplines to solve major systems outages with high impact or visibility
– May function in a lead capacity within department and represent department in workflow, escalation discussions with others
– Provides expert technical advice and counsel to management and to less experienced systems analysts
– Assesses change implementation options, benefits and risks, and recommends most appropriate direction


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