Title: Salesforce Business Analyst

Location: Playa Vista, CA

Type: 06 – 12 Months Contract to H ire

Job Description:


Implementation of CRM projects and/or business applications based on Salesforce technologies

Working with business partners to understand their functional and technical requirements to engineer solutions focused around customer sales, contact, customer management, and marketing

Aid in identifying, documenting and implementing process improvements in customer focused areas

Perform analysis and research in support of requirements definition for high level scoping of projects

Prepare documentation using tools such as Lucidchart, Visio, Word, Powerpoint and Excel

Work with Project Managers and other key stakeholders to develop and document requirements in clear, accurate, and meaningful, manner

Prepare documents such as: BRD, solution diagram, use case list, process flows, functional design, wireframe, user stories, object description, training materials, and guides

Perform various testing and QA functions as necessary

Assist or lead users acceptance testing, change management, and user training

Design data migration plan and prepare data mapping.


Minimum 5+ years experience with Salesforce.com administration or as business analyst

Implementation start to finish of Salesforce Sales and Marketing Cloud

Ability to develop requirements for implementation data model, security model, automation, and reporting processes.

Needs to possess excellent communication and people skills

Familiarity with analytics like Wave, database structures and technologies is a plus

General Knowledge of Microsoft Excel

Demonstrated analytical skills and comfort with data, metrics and statistical methods

Flexibility to meet continuously changing priorities and challenges

Ability to multitask, meet deadlines and stay calm under pressure

To indicate your desire to be considered for this role, please complete and return this very brief questionnaire:

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Updated Resume and your experiences with above job description.

Thank you for your time and consideration.

Thanks & Regards

Lokesh (Luke) | Talent Acquisition Specialist

iSpace Inc | El Segundo, California 90245

Tel: 310-929-2426 | Fax: 310-563-3801

www.ispace.com | [email protected]

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