Overview

<b>Duties</b><br /><br /><b>Summary</b><br /><br /><strong>NOTE: This amends vacancy announcement EXSER/19-10544990-CBP to change the closing date from 07-25-19 to 08-01-19.<br /><br />Our Mission Is Clear</strong><br /><br />To safeguard America's borders thereby protecting the public from dangerous people and materials while enhancing the Nation's global economic competitiveness by enabling legitimate trade and travel.<br /> Learn more about this agency <br /><br /><b>Responsibilities</b><br /><br />As Executive Director, Mission Support, you will serve as a key member of the Office of Field Operations' executive team. You will participate fully with the Deputy Executive Assistant Commissioner, Field Operations, in the planning, development, implementation, evaluation, and management of all administrative/management programs and activities in the Office of Field Operations. Specifically, you will be responsible for all administrative programs, including, but not limited to: budget/finance; staffing and personnel administration; resources management; information technology and infrastructure management; training; workforce development; long and short-term strategic planning; procurement; fleet/asset management; alternative funding programs; and development and oversight of all administrative field operations policies, procedures, and delegation orders. You will direct the day-to-day operations of the directorate and business process improvement efforts. You will also lead the development of and oversee all administrative field operations internal operating procedures, and coordination of congressional and public strategies.<br /><br />You will exercise broad executive management authority that affects the direction of the administrative policies and planning activities of the Office of Field Operations. As a member of the executive team, you will personally represent the interests of the Executive Assistant Commissioner and Deputy Executive Assistant Commissioner, Field Operations, and serve in an advisory capacity on matters concerning the general management and administration of the Office of Field Operations.<br /><br />You will recommend implementation of field operations/administrative policies and procedures and assure consistent and equitable application. You will provide executive level advice in planning short and long-range strategies, activities, and projects. You will analyze project proposals and develop recommendations for implementation and action, including proposals for assignment of resources necessary for completion of projects having national and international impact. You will lead programs related to human capital planning, employee discipline, inspections, audit liaison, and organizational management.<br /><br />You will review the expenditure of appropriated and fee funds. You will authorize cost-saving initiatives to increase efficiency, while reducing operating costs and maintaining a high professional proficiency. You will ensure that the Office of Field Operations' needs are addressed at all times and are in compliance with the Government Performance and Results Act. You will develop plans and financial estimates for each field operations program for the annual U.S. Customs and Border Protection Departmental Budget submission. You will also provide executive level guidance to field and headquarters managers in resolving disputes concerning program priorities and direction and deciding courses of action. <br /><br /><b>Travel Required</b><br /><br />Occasional travel – You may be expected to travel for this position.<br /><br />Supervisory status <br /> Yes <br /><br />Promotion Potential <br /> 00 <br /><br /></li> <b>Requirements</b><br /><br /><b>Conditions of Employment</b><br /><br /><ul> <li>U.S. Citizenship</li> <li>Background Investigation</li> </ul> <br /><br /><b>Qualifications</b><br /><br />You must show in your résumé that you possess the five Executive Core Qualifications (ECQs) that apply to the SES, and the Technical Qualifications listed below.<br /><br /><strong>Additional information on the Executive Core Qualifications is available at http: www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications </strong><br /><br />We recommend that your résumé emphasize your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions.<br /><br />To meet the minimum qualification requirements for this position, you must show in your resume that you possess the five Executive Core Qualifications (ECQs), the Technical Qualification(s), and other qualifications, as applicable, listed below.<br /><br /><strong>Please do not submit separate statements addressing the ECQs and Technical Qualification.<br /><br />EXECUTIVE CORE QUALIFICATIONS</strong><br /><br /><strong>ECQ 1 -LEADING CHANGE:</strong> The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this Executive Core Qualification (ECQ) is the ability to establish an organizational vision and to implement it in a continuously changing environment.<br /><br /><strong>ECQ 2 -LEADING PEOPLE:</strong> The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.<br /><br /><strong>ECQ 3 -RESULTS DRIVEN:</strong> The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.<br /><br /><strong>ECQ 4 -BUSINESS ACUMEN:</strong> The ability to manage human, financial, and information resources strategically.<br /><br /><strong>ECQ 5 -BUILDING COALITIONS:</strong> The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.<br /><br /><strong>Technical Qualification – Mandatory</strong><br /><br /><strong>6. Knowledge of and ability to manage a variety of complex administrative management programs (e.g., financial management, acquisition management, asset management, facilities management, human capital management, training and development, information systems management) for a large organization.</strong> <br /><br /><b>Education</b><br /><br />This job does not have an education qualification requirement. <br /><br /><b>Additional information</b><br /><br /><strong>Political Appointee Employee Verifications: </strong>The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.<br /><br /><strong>Selective Service:</strong> If you are a male and are hired, and if you were born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under Selective Service law.<br /><br /><strong>The Immigration Reform and Control Act of 1986: </strong> seeks to preserve jobs for those who are legally entitled to them: American citizens and aliens who are authorized to work in our country. This law requires employees to provide a document or documents that establish identity and employment eligibility.<br /><br /><strong>Relocation Bonus:</strong> CBP may authorize a relocation bonus (not to exceed 25% of basic pay) for an eligible selectee. A service agreement is required.<br /><br /><b>Relocation Expenses:</b> We may choose to pay your relocation expenses in accordance with Federal Travel Regulations.<br /><br /><strong>Background Investigation:</strong> This position is a sensitive position and the tentative selectee must undergo and successfully complete a background investigation as a condition of placement/retention in the position. A security clearance is required.<br /><br />Note: The Federal Government does not deny employment to individuals who are currently or who have been unemployed, nor does it deny employment to individuals who have had financial difficulties through no fault of their own.<br /><br /><strong>Drug Testing:</strong> This position has been identified as a Testing Designated Position under the Customs and Border Protection, Drug-Free Workplace Program. Satisfactory completion of the drug test is a condition of placement and/or employment in the position and the incumbent(s) of this position is thereafter subject to Random Drug Testing.<br /><br /><strong>Probationary Period:</strong> You will serve a one-year probationary period unless you previously completed the probationary period in the SES.<br /><br /><strong>Financial Disclosure:</strong> If you are hired, you will have to complete a Public Financial Disclosure Report within 30 days after appointment.<br /><br />U.S. Customs and Border Protection is an equal employment employer: Selection for positions will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences.<br /><br />U.S. Customs and Border Protection provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis. <br /><br /><b>How You Will Be Evaluated</b><br /><br />You will be evaluated for this job based on how well you meet the qualifications above.<br /><br />You will be evaluated for this job based on how well you meet the qualifications above.<br /><br />You will be evaluated on the quality and extent of your total accomplishments, experience, and education. Your résumé will be evaluated by a rating and ranking panel, and highly qualified candidates may undergo an interview and a reference check. The U.S. Customs and Border Protection Executive Resources Board (ERB) will review results and make recommendations on final selections to the appointing authority. Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB before appointment can occur. <br /><br /><b>Background checks and security clearance</b><br /><br />Security clearance <br /> Other <br /><br />Drug test required <br /> Yes <br /><br /></li> <b>Required Documents</b><br /><br />You must submit a résumé to describe your qualifications. <strong>Your résumé must not exceed five pages, including an optional cover letter.</strong> Any additional information beyond five pages will not be evaluated. Applicants typically provide the following information: <ul> <li>Vacancy announcement number EXSER/19-10544990-CBP</li> <li>Full name, e-mail and mailing addresses, and day and evening telephone numbers</li> <li>Educational information, including the name, city and state of colleges or universities you attended, as well as the type and year of any degree received. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. For more information, you may refer to the U.S. Department of Education website.</li> <li>Information about your paid and nonpaid work experience related to this position including: <ul> <li>Job title (include series and grade if Federal job) <ul> <li>Duties and accomplishments</li> <li>Employer's name and address</li> <li>Supervisor's name and phone number</li> <li>Starting and ending dates of employment (month and year)</li> <li>Salary</li> </ul> </li> <li>Information about honors, awards, and special accomplishments</li> <li>For reference check purposes, you must submit the names, current addresses, and telephone numbers of three professional references , including a current or recent supervisor (or someone in your current chain of command), who have knowledge of your past performance.</li> <li>Demographic Information on Applicants Form (O.M.B. No. 3046-0046 ). Submission of this form, which is available here , is optional. The information on this form is used to determine if our recruitment efforts are reaching all segments of the population, consistent with Federal equal employment opportunity laws.</li> </ul> </li> </ul> To review a sample résumé and résumé writing tips for executive positions, please visit our website: https: www.cbp.gov/careers/professional/ses <br /><br /><strong>DO NOT SUBMIT ANY ADDITIONAL INFORMATION:</strong> Extraneous materials, such as narratives addressing the ECQs and award certificates, will not be considered.<br /><br /><strong>Benefits</strong><br /><br />A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits. <br /><br /><strong>Our Benefits Package:</strong> You will be eligible for performance bonuses of 5 to 20 percent of base pay for superior accomplishments. You will be covered by a defined benefit, contributory Federal retirement system. You may participate in a retirement savings investment plan that offers before-tax savings and tax-deferred investment earnings. You may select one of a variety of health plans and options under the Government's Federal Employees' Health Benefits program and you may participate in the Federal Employees' Group Life and Long Term Care Insurance Programs. You will earn 26 vacation days and 13 days of sick leave per year. In addition, the Government observes 10 regular paid holidays each year. You can review our benefits here .<br /><br /><strong>Relocation Bonus:</strong> CBP may authorize a relocation bonus (not to exceed 25% of basic pay) for an eligible selectee. A service agreement will be required.<br /><br /><strong>Relocation Expenses:</strong> We may choose to pay your relocation expenses in accordance with Federal Travel Regulations.


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