We are seeking a Receptionist Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Smile no matter what–this job can get hectic
Switch gears quickly and still smile
Be a clear communicator with coworkers and clients
Handle customer inquiries and complaints via phone, email and/or in-person and still smile 😉
Direct phone calls to correct department
Provide information about the products and services
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Positive and professional demeanor
Previous experience in customer service, sales, or other related fields
Previous phone system experience
Ability to prioritize and multitask
Excellent written and verbal communication skills
Flexible M-F between 8:30 and 6:30
Every other Saturday 9-2

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