We are an established and successful company seeking a confident, reliable, and friendly customer service representative. In this role, you will be responsible for interacting with and satisfying the most important element of our company ‘ the customers. In the client services department, you will team up with other representatives and managers to set productivity goals and work diligently towards meeting them.
You will be responsible for:
Investigate customer’s problems and find solutions
Communicate with customers via phone, email, or letter
Hire and train customer service agents
Supervise day to day activities in customer service. Ensure members are achieving desired service levels, providing regular performance feedback
Maintain up-to-date computerized customer information, resolve inquires, authorize sales
Build relationships with clients, customers and colleagues
Qualifications to be the best in this position:
Good customer service skills or prior experience
Strong attention to detail with time management and decision-making skills but also described as someone with high energy and driven to be the best
Solid computer, grammar and multi-tasking skills
We offer programs that allow you to grow from a customer service associate into a management position! If you believe you have what it takes, then apply today!
It would be a huge plus if you have following work experiences:
Customer Service Advisor, Customer Service Representative, Customer Service Officer, Customer Service Associate, Customer Service Assistant, Customer Service Supervisor, Customer Service Coordinator, Customer Service Consultant, and Customer Service Agent. Sales Adviser, Sales Representative, Sales Officer, Sales Associate, Sales Assistant, Sales Supervisor, Sales Coordinator, Sales Consultant, and Sales Agent. Marketing Adviser, Marketing Representative, Marketing Officer, Marketing Associate, Marketing Assistant, Marketing Supervisor, Marketing Coordinator, Marketing Consultant, and Marketing Agent. General Business, Entrepreneurship, Summer Job Experience, Entry Level Role, Promotions, Retail, Direct Advertising, Sports Minded, Sports Enthusiast, Competitive Mindset, Business Development, Business, Internship, Management Trainee, Full Time, Part Time, Bilingual