Overview

<b>Duties</b><br /><br /><b>Summary</b><br /><br /><strong>Organizational Location:</strong> This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Enterprise Services, Office of Human Resources Management, Strategic Partnerships & Communications Divisions, located in Washington, DC.<br /><br />The local commuting area (LCA) is defined as the area surrounding the duty station by which people reasonably travel back and forth from home to work.<br /> Learn more about this agency <br /><br /><b>Responsibilities</b><br /><br />Joining the Customs and Border Protection, Office of Human Resources Management will allow you to use your expertise in developing and managing communication activities, plans, and tools to support HRM and CBP objectives. This position starts at a salary of $117,191.00 (GS-14, Step 1) to $152,352.00 (GS-14, Step 10) with promotion potential to $152,352.00 (GS-14 Step 10). Apply for this exciting opportunity to strengthen Homeland Security by overseeing internal communications for the Strategic Partnerships & Communications Divisions.<br /><br />In this Supervisory Communications Specialist position you will become a key team member of Homeland Security professionals involved in providing a full range of communication program management, leadership and operational oversight. Typical work assignments include: <ul> <li>Planning, directing, controlling, and evaluating the effectiveness of communication strategies, materials, and programs that support and promote agency, organizational, and program goals;</li> <li>Planning, researching, writing and editing a wide variety of products for multiple audiences such as reports, regulations, articles, newsletters, magazines, press releases, brochures, handbooks, flyers, announcements, speeches, and presentations;</li> <li>Identifying and recommending effective methods and techniques for executives and managers to use in improving communications with employees and stakeholders;</li> <li>Establishing and maintaining a working relationship with a variety of program officials at Headquarters and in the field, other Federal Agencies and outside vendors and consultants as necessary.</li> </ul> <br /><br /><b>Travel Required</b><br /><br />Occasional travel – You may be expected to travel for this position.<br /><br />Supervisory status <br /> Yes <br /><br />Promotion Potential <br /> 14 <br /><br /></li> <b>Requirements</b><br /><br /><b>Conditions of Employment</b><br /><br /><ul> </ul> <br /> <ul> <li>You must be a U.S. Citizen to apply for this position</li> <li>Males born after 12/31/1959 must be registered with Selective Service</li> <li>Primary U.S. residency for at least three of the last five years (additional details below)</li> <li>You may be required to pass a background investigation and/or polygraph</li> <li>Upon appointment, you may be required to undergo random drug testing</li> </ul> <br /><br /><b>Qualifications</b><br /><br />Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: <ul> <li>Developing communication products that appropriately and adequately inform leadership, employees, and stakeholders of the agency's policies, programs, services, and activities</li> <li>Analyzing plans, prototypes and measures, consulting with management, concerning policies and solutions that tie communication processes with results</li> <li>Identifying and recommending effective methods and techniques for executives and managers to use in improving communications with employees and stakeholders</li> <li>Planning, researching, writing and editing a myriad of products for multiple audiences such as reports, regulations, articles, newsletters, magazines, press releases, brochures, handbooks, speeches, presentations, briefing memorandums, etc. </li> </ul> Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.<br /><br />You must: <ul> <li>Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and</li> <li>Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/06/2019.</li> </ul> <br /> The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.<br /><br /><strong>Background Investigation:</strong> U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. . For more information visit <strong>this link</strong> .<br /><br /><b>Residency:</b> There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions: <ul> <li>Working for the U.S. Government as a federal civilian or as a member of the military</li> <li>A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government</li> <li>Participation in a study abroad program sponsored by a U.S. affiliated college or university</li> <li>Working as a contractor, intern, consultant or volunteer supporting the U.S. government</li> </ul> <strong>Probationary Period:</strong> All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.<br /><br /><strong>Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:</strong> If you have never worked for the Federal Government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found <strong>here</strong> . You must submit the supporting documents listed in the "Required Documents" section of this announcement. In addition, to be considered well qualified under CTAP/ICTAP, you must possess the knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position. This will be measured by a score of 85 or higher. <br /><br /><b>Education</b><br /><br /><b>Additional information</b><br /><br /><strong>Supervisory Probationary Period:</strong> You may be required to serve an 18 month probationary period upon appointment and complete a supervisory training course within 12 months of assignment. <br /><br /><strong>Supervisory Training: </strong> All newly appointed, first-time CBP Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include SLT three (3) weeks, of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed. <br /> <strong>Bargaining Unit: </strong>This position is not covered under the bargaining unit.<br /><br />Telework may be available on a regular recurring or situational basis.<br /><br />CBP uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about <strong>E-Verify</strong> including your rights and responsibilities.<br /><br />Every individual receives a fair opportunity throughout the federal recruitment and hiring process. Learn more <strong>here</strong> .<br /><br />Follow U.S. Customs and Border Protection on Twitter <strong>CustomsBorder</strong> <br /><br />The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans , Peace Corps / VISTA volunteers , and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. <br /><br /><b>How You Will Be Evaluated</b><br /><br />You will be evaluated for this job based on how well you meet the qualifications above.<br /><br />Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. https: apply.usastaffing.gov/ViewQuestionnaire/10535542 <br /><br />We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an online self-assessment questionnaire based on the competencies and/or knowledge, skills, and abilities listed below. You will receive a score ranging from 70-100 based on your responses. Your entire application package will then be reviewed. The final determination will be based on all the information provided in your application package.<br /><br />If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire, see https: apply.usastaffing.gov/ViewQuestionnaire/10535542 <br /><br /><strong>Knowledge, Skills, Abilities and Other Characteristics (KSAOs):</strong> Candidates who meet the minimum qualification requirements are required to possess certain Knowledge, Skills, Abilities, or Other Characteristics (KSAOs) to successfully perform the functions of this position. Candidates will be asked to demonstrate their attainment of these KSAOs in their resume. The KSAOs are: <ul> <li>Ability to work in a fast-paced environment; manage projects and personnel; set and adjust short-term priorities, and prepare schedules for completion of work</li> <li>Ability to brief and advise leadership on high-visibility and time-sensitive issues that may be sensitive or controversial and where the stakeholders involved may have opposing points of view on any given course of action</li> <li>Ability to write, edit, and conduct analyses of effectiveness of communication products and/or campaigns and devise solutions to communication challenges.</li> </ul> <br /><br /><b>Background checks and security clearance</b><br /><br />Security clearance <br /> Not Required <br /><br />Drug test required <br /> No <br /><br /></li> <b>Required Documents</b><br /><br /><ul> <li><strong>Your resume:</strong> A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). NOTE: Resumes stored on USAJOBS will not automatically carry over to this announcement. You must upload your resume and any other applicable supporting documentation.</li> <li><strong>Your responses to the job questionnaire:</strong> https: apply.usastaffing.gov/ViewQuestionnaire/10535542 </li> <li><strong>Are you a current or former federal employee? </strong>ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND a SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above.</li> <li><strong>Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)? </strong> You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a current (or last) performance rating of record of at least fully successful or equivalent; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.</li> <li><strong>Are you a veteran?</strong> Current federal employees applying under the VEOA authority must submit a qualifying SF-50 to show they meet time-in-grade requirements. If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service and your rank, expected type of discharge and anticipated date of separation. If you apply with a written statement at this stage, your preference will be verified by a DD 214 (Member Copy 4) upon separation from the military. To learn more click <strong> here </strong>. <strong>Veterans' preference points are not applicable to Merit Promotion announcements; veterans documentation is required only to verify eligibility.</strong></li> <li><strong>Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? </strong>Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: <ul> <li>Position title</li> <li>Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)</li> <li>Agency</li> <li>Beginning and ending dates of appointment</li> </ul> </li> </ul>


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