Empower Group Enterprise is seeking a Retail Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Customer service, sales, or other related fields Skills
Ability to build rapport with clients
Positive and professional demeanor
Excellent written and verbal communication skills
Great Team Environment
Our Empower Group Enterprise corporate office is expanding to a new location in the Albuquerque area and is looking to add to our growing team! As a Customer Service Sales Representative, you will be the point of contact for all new customer sign-ups, billing questions and overall account management. You will be responsible for selling products, merchandise, and services in order to drive company revenue and maintain overall growth. We are looking for dynamic, motivated individuals ready to take the next step in their careers.