Overview

Provides daily support to the operations of the department and administrative support to the Director/Manager. Assumes responsibility and accountability for office activities, administrative, procurement, and business/financial activities. Must have extensive knowledge of the operations of the department to include educational programs, Sentara Healthcare systems, policies/procedures, and regulatory requirements. Supports the delivery of patient care and functions in a multi-disciplinary environment, which requires excellent communication and customer service skills.<br /><br />Qualifications<br /><br /><strong>Education Level</strong><br />High School Grad or Equivalent<br /><br /><strong>Experience</strong><br />Required: Clerical – 2 years<br /><br />Preferred: Office Management – 2 years, Secretary – 2 years<br /><br /><strong>License</strong><br />None, unless noted in the "Other" section below<br /><br /><strong>Skills</strong><br />Required: Communication, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Service Orientation, Speaking, Technology/Computer, Writing<br /><br />Preferred: None, unless noted in the "Other" section below<br /><br /><strong>Other</strong><br />Demonstrated knowledge, skills, and abilities related to department operations for systems management, patient safety, quality outcomes and customer service. Must have excellent oral and written communication skills. Ability to operate basic office equipment; copier, fax machine, computer, telephone. Knowledge of medical terminology preferred.


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