– Installing and maintaining PCs, printers, and other networked and standalone devices.
– Performs or assists in hardware setup, installation, and maintenance.
– Performs or assists in software setup or configuration.
– Performs or assists in Operating System setup or configuration.
– Uses centralized management tools for imaging, deployment, configuration, and troubleshooting.
They’ll be working under our SysAdmins and Sr SysAdmins, aiding with the deployment of Windows 10. Most of the work will involve imaging or physically deploying PCs, but may expand into other work, such as installing software at the user’s station on the fly. There is some travel during the day (no overnight), but we will provide transportation from our office to the branches.
There are other skills in the JD, but they’re not relevant to this engagement. I also don’t expect them to be doing much more than imaging, deploying PCs, or installing software.
Here are the specific major applications involved. Some experience supporting or using these, or very similar, apps is important in this case.
– Windows 7
– Windows 10
– MS Office
– SCCM Imaging
– PC Driver Installation
There is a certain level of customer service that our staff expects. Here’s our service commitments, to help you find someone that is a good cultural fit.
Models the credit union culture through the following service standards:
o I will immediately acknowledge and extend a friendly greeting
o I will take ownership for service provided and effectively follow through
o I will use appropriate opportunities to educate
o I will actively listen and arrive at a mutual understanding and time frame
o I will proactively pursue and find resolution
o I will exercise unconditional positive regard and empathy
o I will always express appreciation
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.