Job Title: Program Manager
Location: Midtown Manhattan
Job Type: Contract (potential for Contract to Hire)
Duration: Long Term (12+ Mos)
Contact Info: Stuart Schwartz – – 201-786-2425
The Program Manager has primary responsibility to plan, track, and manage to success the projects to which they are assigned.
He/she will identify key stakeholders and help define the project objectives.
The Program Manager manages projects according to client approved project frameworks, including both Agile and traditional project management approaches.
He/she must be able to take an active senior leadership role in the team and create an environment that fosters the prescribed agile methods and processes.
Finally, the Program Manager must be able to identify issues proactively, resolve conflicts, escalate if necessary, and work across the organization to execute the project.
The ideal candidate will partner with Project Managers and/or Scrum Masters to promote collaboration and coordination amid competing priorities to ensure strategic and tactical product goals are delivered.
They will also drive activities within the program, leading to predictable, quality delivery of value.
In addition, the Program Manager must be able to facilitate meetings and specific ceremonies, when applicable.
Duties and Responsibilities:
Understand primary partner program needs and establish/enhance practices to effectively deliver against those needs
Frequently interact with a diverse group of executives, project managers, technology, and business sponsors
Facilitate program-level ceremonies, processes, and overall execution
Proactively track and report on program initiatives, operations metrics, and budgets
Identify and manage risks and impediments that affect program scope, schedule, and quality
Manage dependencies and risks within and across programs
Collaborate with other Program Managers, Scrum Managers, and Project Managers to coordinate initiatives across multiple technology teams, from inception to delivery to consumer
Facilitate the creation and maintenance of a program roadmap, in close collaboration with Product Management, Engineering and various disciplines across the enterprise
Facilitate cross-team scrum-of-scrums, where applicable
Act as liaison for the program to other programs and management
Assist in fine-tuning framework for cross-team communication, coordination of integration among components, and related governance
Manage projects (when applicable) and their interdependencies to ensure milestone adherence and integrity of the delivery
Manage multiple initiatives concurrently (as needed)
Facilitate the production of high-level documentation around existing operational processes and proposed workflows within net new systems or optimized existing systems
Participate in extensive cross-organization collaboration (e.g. quarterly planning), playing a crucial role in interfacing with end users and business stakeholders
Manage relationships and deliverables from associated vendors (when applicable)
Additional Program Manager Duties and Responsibilities:
Facilitate efforts in larger and more critical/complex programs and operational activities that involve integrating the work of multiple large teams
Independently manage activities and resolve conflict within associated teams with minimal influence from management; work effectively with all levels of management and employees
Participate in knowledge sharing forums to encourage program and project delivery excellence
Strong understanding of associated domain (related technologies, processes, etc.)
Be an advocate for delivery excellence and challenge practices that impede quality
5+ years of experience in program/project management in a well-established, high-performing software development environment
Strong knowledge of Agile frameworks and software engineering practices, as well as traditional project management approaches
Solid experience in appropriately managing risks, high-pressure projects and conflict resolution
Ability to understand technologies applicable to assigned product or service area and facilitate resolution of technical needs as they arise
Comfortable and experienced in leading business and technology in vetting technical options
Strong written and verbal communications, presentation skills, and meeting facilitation skills
Certified Scrum Master certification, along with other Agile and traditional certifications (like CSPO, PMP) highly preferred
Experience working in a media technology environment
Digital and linear media technologies including: scheduling systems, content management systems, mobile applications, web sites, video delivery, ad delivery, and how they integrate with existing technologies
Experience working with software developers, technical and business management, department heads, product management, QA engineers, and other technology professionals
Experience working with and managing cross functional resources and vendors
Solid experience using Excel, project governance tools (e.g. JIRA, Confluence) and program reporting tools
Bachelor’s degree or equivalent, preferred.
All offers of employment at TechLink, Inc. are contingent upon clear results of a thorough background check.
Background checks will be conducted on all final candidates.
Background checks will include: Social Security Verification, Prior Employment Verification, Professional References, Educational Verification, Criminal History, Motor Vehicle Records and e-verify.