<b>Duties</b><br /><br /><b>Summary</b><br /><br />This position is located in Defense Information Systems Agency, Joint Services Provider (JSP) at Arlington, VA – JSP (Taylor).<br /> Learn more about this agency <br /><br /><b>Responsibilities</b><br /><br /><ul> <li>Assists management officials in defining project scope, priority, and project staffing, with a particular emphasis on projects that cut across organizational lines and deal with complex issues.</li> <li>Reviews actual program performance and directs investigation of abnormal deviations with a focus on improving IT service delivery.</li> <li>Provide project(s) status reports which may include briefings to internal and external customers as well as all levels of management.</li> <li>Provides technical direction in areas of process improvement, team building, facilitation, analysis, and the methodology required to develop and substantiate documentation.</li> <li>Recognizes potential IT improvement opportunities and advises management of these opportunities.</li> <li>Utilizes methodologies which include a wide range of statistical methods and tools, such as mathematical techniques, appropriate statistical concepts as well as simulation, mathematical modeling, and value stream mapping.</li> <li>Provides project(s) status reports as required which may include briefings to internal and external customers as well as all levels of management.</li> </ul> <br /><br /><b>Travel Required</b><br /><br />Occasional travel – You may be expected to travel for this position.<br /><br />Supervisory status <br /> No <br /><br />Promotion Potential <br /> 14 <br /><br /></li> <b>Requirements</b><br /><br /><b>Conditions of Employment</b><br /><br /><ul> <li>Must be a U.S.Citizen.</li> <li>This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.</li> </ul> <br /><br /><b>Qualifications</b><br /><br /><strong>Time in Grade:</strong><br /><br />For entry at the GS-14 level, status applicants must have served 52 weeks as a GS-13 or higher grade in the Federal Service.<br /><br /><strong>Basic Requirements:</strong><br /><br />Applicants must demonstrate on their resume that they have IT-related experience demonstrating each of the four competencies listed below.<br /><br />Attention to Detail<br /> Customer Service<br /> Oral Communication<br /> Problem Solving<br /><br /><strong>Specialized Experience:</strong><br /><br />For the GS-14, you must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-13 grade level in the Federal service, or comparable in difficulty and responsibility to GS-13 if outside the Federal service, is required.<br /><br /><strong>Specialized experience is defined as experience conducting process improvement efforts in an Information Technology (IT) environment.</strong><br /><br />In addition to meeting the specialized experience requirements, qualified applicants must also possess the quality of experience as it relates to how closely or to what extent an applicant's background, recency of experience, education, and training are relevant to the duties and responsibilities of the announced position. Candidates must clearly demonstrate the possession of the competencies necessary to successfully perform the work of the position at the appropriate level to be qualified for the position. Applicants must describe how their experience meets the competencies within the body of the resume. No separate statements addressing competencies are required.<br /><br />Competencies:Information Technology Policy and Planning, IT Performance Assessment (PLCYPLN), and Program/Project Management<br /><br />Qualification and time-in-grade requirements must be met within 30 days after the closing date of this announcement. <br /><br /><b>Education</b><br /><br />There is no substitution of education for the specialized experience requirement at this grade level.<br /><br /><b>Additional information</b><br /><br /><ul> <li>A two year probationary period may be required.</li> <li>Telework availability will be based upon the mission requirements and supervisory determination.</li> <li>We may use this announcement to fill additional vacancies within 90 days of the closing date.</li> <li>Moving costs may be paid. They MUST be paid if a DISA employee is selected for the position.</li> <li>Recruitment, relocation, or retention incentives may be authorized. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here .</li> <li>For more information on veterans' preference click here. </li> <li>Males born after 12-31-59 must be registered or exempt from Selective Service (to verify your registration status click here ).</li> <li>Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position.</li> <li>The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants.</li> <li>This position is subject to the limitations imposed by the DOD Priority Placement Program. For more information regarding qualifications requirements please click here .</li> <li>You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.</li> <li>If you are unable to apply online, view the following link for information regarding Alternate Application .</li> </ul> <br /><br /><b>How You Will Be Evaluated</b><br /><br />You will be evaluated for this job based on how well you meet the qualifications above.<br /><br />Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.<br /><br />The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies:<ul><li>Information Technology Policy and Planning</li><li>IT Performance Assessment (PLCYPLN)</li><li>Program/Project Management</li></ul><br /><br />You can preview the Assessment Questionnaire here: https: apply.usastaffing.gov/ViewQuestionnaire/10567070 <br /><br /><b>Background checks and security clearance</b><br /><br />Security clearance <br /> Secret <br /><br />Drug test required <br /> No <br /><br />Position sensitivity and risk <br /> Noncritical-Sensitive (NCS)/Moderate Risk <br /><br />Trust determination process <br /> National security <br /><br /></li> <b>Required Documents</b><br /><br />FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. <li>Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating.</li> <li>SF-50 – (if applicable) Notification of Personnel Action for current or former federal employees- with the exception of current permanent DISA employees, please provide your most recent SF50 or the SF50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.</li> <li>Veterans Preference Documentation (if applicable): </li> <ul> <li>For Five Point Veterans Preference: DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military.</li> <li>For Ten Point Veterans Preference: DD-214 (Member Copy 4). Veterans with a service-connected disability must also submit a VA letter dated 1991 or later.</li> </ul> <li>ICTAP Eligible (if applicable) – A copy of the RIF separation notice and SF50 if available.</li> <li>Military Spouse Preference (if applicable): Spousal Permanent Change of Station (PCS) orders, marriage certificate/license, and a <b>MILITARY SPOUSE PPP SELF-CERTIFICATION CHECKLIST </b>are required to claim Military Spouse Preference. The Military Spouse PPP Self- Certification Checklist can be found here: Military Spouse PPP Self-Certification Checklist .</li> Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 08/11/2019.<br /><br />WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on08/11/2019 , or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant.