Peregrine Livefoods is one of the most respected specialist wholesalers . We are a specialist company supplying all the equipment, frozen foods and livefoods required for the correct care of reptiles, amphibians and invertebrates. Our customers include many well known specialist Reptile shops as well as general pet shops, wholesalers, zoos and rescue centres.
Handle inbound calls/texts/emails from customers
Delight our customers and build their loyalty through excellent customer service
Navigate various digital platforms
Work with a sense of urgency
Prioritize and problem solve
Suggest process improvements
Six months experience in providing customer service either via phone or in person.
Familiarity with iOS and/or macOS, or comparable technology, is preferred
The ability to relate to customers in a professional and courteous manner.
A strong interest in using and promoting innovation and technology.
Excellent attention to detail and multi-tasking ability.
Excellent written, verbal and listening skills.
An interest in ongoing personal development through training and coaching.
Must pass state, federal and criminal background check
Must have High School diploma or general education degree (GED).
Must be at least 18 years of age or older
Paid time off