The Program Director reports directly to the Department Chair and is responsible for leadership of one or more programs within a School. The Program Director achieves program success by championing program quality, consistency and growth, as well as faculty quality, faculty involvement, and curriculum output.?
Program Quality, Consistency and Growth. The Program Director works to improve domain knowledge, program currency and relevance to workplace needs within their respective area(s). The Program Director also ensures consistency across courses and programs, both undergraduate and graduate where applicable, and aligned as appropriate within the Department and School and across Schools, to ensure that the student experience is relatively uniform and predictable in order to enhance student retention. To enhance program quality, the Program Director supports academic assessment and continuous improvement, partnering with other areas across Academic Affairs and the University.
The Program Director supports population growth and drives retention within their programs and also advocates for new programs, when viable. While program quality, consistency and growth are a shared responsibility among many parties, the Program Director in particular is directly accountable for day-to-day monitoring of metrics and dashboards specific to his/her course and program portfolio and for taking evidence-based action in response to data on academic program performance The Program Director is expected to use data on a continuous basis to identify areas of strength and of opportunity for improvement among both students and faculty, and to develop and implement continuous improvement plans specific to courses and course content, faculty performance, student success, and curricular coherence and rigor.
The Program Director will identify and execute strategies for outreach to prospective and current students, including coordination with Advising, Career Services, and other appropriate units to host information sessions about the program. The Program Director, at the direction of the CAO, Dean and Department Chair (and as applicable, Corporate Learning Solutions and the Registrar's Office) will also establish relationships with community college and B2B partners to ensure appropriate support and pathways into the program for prospective students.
Where the program is also offered at a UMGC overseas location, the Program Director is responsible for working closely with UMGC overseas administrators to ensure consistency and qualify of courses and programs in alignment with the stateside and online offerings of the courses and programs. This includes monitoring course outcomes, student success, and faculty engagement and effectiveness in teaching. Program Directors are expected to convene at least quarterly meetings with their program's overseas faculty and colleagues as part of a structured and routine continuous improvement process.
Faculty Quality. The Program Director works to engage faculty within course and program portfolio, building a learning community of scholar-practitioner experts who also engage with external stakeholders such as employers, industry associations and non-profit groups. In accordance with the priorities and direction as determined by Faculty Affairs and the Deans, the Program Director ensures that their courses and program(s) balances curriculum excellence with teaching excellence. The selection, management and development of both full time and adjunct faculty within the Program Director's area is a fundamental responsibility of the role in day-to-day and long-term operations of the School's programs. The Program Director uses the School's staff, as well as technology tools and coaching strategies to optimize curriculum excellence and teaching effectiveness.
Specific faculty-related Program Director tasks include ensuring faculty are accountable for:
- regular and ongoing review and support of faculty teaching, with emphasis on instilling and propagating best practices associated with the 3Rs: relevancy, relationships, and responsiveness
- effective and timely communication to faculty, with emphasis on coaching and directing faculty to necessary training and ongoing development consistent with the university's faculty performance expectations ??
- ongoing opportunities for engagement in curricular initiatives
- recruitment and hiring of qualified and mission-aligned faculty
- the use of data–including but not limited to learning outcomes assessment data–to drive decisions and make ongoing improvements to courses, programs and faculty development
- In coordination with the Office of Human Resources, performance manage faculty who are not meeting expectations.
Curriculum Output. The Program Director works to manage curriculum development within their area of the School, with new programs, revisions and quick fixes, based on institutional, industry and market data, collaborating with Course Development, the Senior Director of CBE and Curriculum Development, and other areas of the University and prioritizing and compromising as appropriate in consultation with the Dean and Program Director peers. The Program Director strives to infuse each program with industry-relevant projects and develops rubrics to be used for both assessment and faculty use in student coaching.
Program Directors manage a set of University Faculty and Academic Program Coordinators and are expected to provide leadership, teamwork, communication, performance-oriented coaching, promotion opportunities and when necessary, disciplinary action. They also have primary responsibility for hiring Adjunct Faculty. Program Directors, in partnership with their University Faculty and Academic Program Coordinators, constitute a Program Team that works together to ensure program quality, consistency and growth, as well as faculty involvement, and curriculum output. Program Directors also partner with their fellow Program Directors in a spirit of collaboration and transparency.
Importantly, the Program Directors work with their Department Chairs and Dean to develop and present Quarterly Reviews for presentation to the Chief Academic Officer. Such updates include key achievements, opportunities for improvement, and future milestones. These Quarterly Reviews are a critical component of building a coordinated strategy within each School. Program Directors are expected to become familiar with and proficient in the use of multiple data sources in use across the institution and which form the basis of data-informed decision-making and continuous improvement efforts across the breadth of the Department, the School, and the institution.
The Program Director teaches 6 credit hours per year in addition to their administrative duties.
More generally, the Program Director supports the Department Chair, Dean and Chief Academic Officer in championing UMGC's mission to offer workforce-relevant, high quality programs in an open-access model, serving adult students. In addition, the Program Director provides leadership to their University Faculty, adjunct faculty, and Academic Program Coordinators through understanding significant trends in adult-focused higher education, particularly those most salient to the Program Director's course and program portfolio, and positioning UMGC to stay in the forefront of higher education innovation.?
This position is an on-site, full time position at UMGC's Largo location.
The ideal candidate will be inspirational, energetic, technologically savvy, and a superb communicator, and will be able to employ a collaborative leadership style with the highest ethical standards to engender an environment of trust and cultivate a community engaged in and committed to continuous quality improvement.??????????????????
SPECIFIC RESPONSIBILITIES INCLUDE:
- Lead and manage a set of programs within a domain-specific School in close partnership with their University Faculty and Academic Program Coordinators.
- Championing program quality, consistency and growth, faculty involvement, and curriculum output.?
- Manage personnel and budgets within their area to support objectives.
- Communicate with the Department Chair, Dean and senior academic team to build transparency, thereby enhancing trust and collaboration.
- Support UMGC's standardized curriculum model and adjunct faculty teaching focus.
- Participate in Department, School and University committees, as appropriate.
- Work effectively with colleagues in Enrollment Management, Military Operations, Career Services, Human Resources, and Legal Affairs on issues critical to the growth and well-being of the School.
- Other job-related duties as assigned.
REQUIRED EDUCATION, EXPERIENCE, AND SKILLS:
- An earned master's degree in Computer Networking and Cybersecurity Technology, or closely related business management discipline from a regionally accredited institution of higher learning.
- At least five (5) years of experience in higher education administration, with evidence of progressive increases in levels of responsibility.
- Professional Experience in Computer Networks and Cybersecurity Technology, or closely related field.
- Ability to lead a disciplinary-focused portfolio of courses, programs and faculty, including those currently represented in the Program Director's portfolio as well as future additional programs.
- Ability to lead a large team, with emphasis on adjunct faculty.
- Excellent communication and presentation skills-the ability to make the complex simple and to communicate effectively with academic, technical, and administrative audiences.
- Strong collaborator and consensus builder.
- Committed to and conversant with how to develop faculty and staff for organizational and personal success.
- Takes personal initiative-sets high standards for self and team; motivates the team to new levels of achievement.
- Creative and innovative.
- Drives projects to completion.
- Organizational savvy-understands how to work effectively within an institution and across organizational units to get the job done on time and in alignment with strategic goals and objectives.
- High level of emotional intelligence-works well across boundaries and in a highly diverse environment in the service of achieving institutional goals.
PREFERRED EDUCATION AND EXPERIENCE:
- An earned doctorate or other terminal degree from a regionally accredited institution of higher learning.
- Demonstrated experience in promoting and scaling programs for adult learners.
- Broad understanding and familiarity with higher education needs and the organizations that can conduct environmental scanning.
- Demonstrated ability to engage institutional stakeholders in fostering and supporting new program development.
- Deep understanding of current and emerging societal, economic and cultural issues affecting/influencing higher education at this time.
- Deep knowledge of embedding student learning outcomes within the curriculum and tying student success initiatives to the curriculum.
- Knowledge of contemporary learning science and educational research, either through education or professional experience.
- Knowledge of recent work in learner analytics research and application.
- The ability to establish and maintain a productive network of relationships with potential partners in higher education, industry, government, the military and the non-profit sector.
- Supervisory experience preferred, but evidence of potential for successfully managing others – including remotely – will be considered.
REVIEW OF APPLICATIONS WILL BEGIN IMMEDIATELY. FOR BEST CONSIDERATION, APPLY BY DECEMBER 9, 2019
?POSITION WILL REMAIN OPEN UNTIL FILLED & SALARY IS COMMENSURATE WITH EXPERIENCE
All submissions should include a cover letter and résumé. UMGC offers competitive compensation and comprehensive benefits for qualifying positions, such as tuition remission, generous leave and healthcare. For detailed benefits information, please visit: https: careers.umuc.edu/benefits.html .
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