This position is responsible for support, enhancement and implementation software applications used within the organization, with a specific focus on the Epic application and modules. Oversees and directs intermediate scale projects or components of large scale projects; develops project plans and timelines and coordination of project resources. Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes.


Education Level
High School Grad or Equivalent

Required: Related – 6 years

Preferred: None, unless noted in the "Other" section below

None, unless noted in the "Other" section below


Preferred: None, unless noted in the "Other" section below

2 years' experience in a relevant business department and 4 years supporting the Epic application / modules of a relevant business department required, OR 6 years' experience supporting the Epic application / modules for a relevant business department required. Consultant or Vendor Partner implementation/build experience, as well as breadth and number of Epic certifications held by applicant, will be considered in lieu of required years of support. Active Epic certification required in one or more of the following, based on the department being supported: AmbulatoryAnesthesiaASAP (ED)Beacon (oncology)Beaker (laboratory)Bedtime (bed control)Cadence (scheduling)Clarity (reporting)Cogito Project Manager (data warehouse)Data Courier AdministratorGrand Central (ADT)HIM (health information management)HOD (hospital outpatient departments)Identity (patient identity)Inpatient Clinical DocumentationInpatient Procedure OrdersInpatient Order Transmittal MastersKaleidoscope (ophthalmology)MyChart (patient portal)OpTime (operating room)Phoenix (transplant)Prelude (registration)Radiant (radiology)Reporting Workbench (realtime reporting)Resolute HB (hospital billing)Resolute PB (professional billing)Security and AccessStork (obstetrics)Willow Inpatient (pharmacy)

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